{"id":51727,"date":"2024-01-29T12:15:26","date_gmt":"2024-01-29T19:15:26","guid":{"rendered":"https:\/\/www.clearvoice.com\/?p=51727"},"modified":"2024-10-31T10:06:45","modified_gmt":"2024-10-31T17:06:45","slug":"building-content-with-your-audience","status":"publish","type":"post","link":"https:\/\/www.clearvoice.com\/resources\/building-content-with-your-audience\/","title":{"rendered":"Building Content with Your Audience: A Strategy for Deeper Engagement"},"content":{"rendered":"<p>There\u2019s something about Legos. They never get old, and fans encompass all ages from all parts of the globe.<\/p>\n<p>The <a href=\"https:\/\/ideas.lego.com\/blogs\/a4ae09b6-0d4c-4307-9da8-3ee9f3d368d6\/post\/13330205-1130-4e92-89e4-25ff3e8a4eb5\">LEGO Ideas campaign<\/a>, launched in 2008, invites LEGO enthusiasts to create original builds, which are showcased on the LEGO Ideas website. To rally support for their builds, creators promote their creations online. Once a build garners 10,000 supporters, <a href=\"https:\/\/ideas.lego.com\/projects\/create\" target=\"_blank\" rel=\"noopener\">LEGO conducts a review<\/a>\u00a0to determine whether to turn it into an official LEGO product. The campaign has spawned many great themes, including Ghostbusters Ecto-1 and Pirates of Barracuda Bay.<\/p>\n<p>LEGO Ideas has several key elements:<\/p>\n<ul>\n<li>Users showcasing their creativity<\/li>\n<li>Online promotion to gain support for ideas<\/li>\n<li>Public voting to gauge user preferences<\/li>\n<li>LEGO integrating user-generated content (UGC) into its marketing and product development strategies<\/li>\n<\/ul>\n<p>No wonder LEGO is such a household name.<\/p>\n<p>In this guide, we talk about the value of audience insights in the content creation process, how to encourage customers to contribute user-generated content, and how to adapt content to drive audience engagement based on audience feedback.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-51769\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-development.png\" alt=\"your content development approach involves the very people your content is trying to reach.\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-development.png 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-development-300x106.png 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-development-768x272.png 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h2>The Value of Audience Engagement in Content Development<\/h2>\n<p>Each piece of content you put out there has to have an objective, whether that\u2019s\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/what-is-brand-awareness\/\" target=\"_blank\" rel=\"noopener\">brand awareness<\/a>,\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/rank-number-one-on-google\/\" target=\"_blank\" rel=\"noopener\">better search visibility<\/a>, or\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/11-ways-drive-sales-content-marketing\/\" target=\"_blank\" rel=\"noopener\">more sales<\/a>. Needless to say, your content must be created with a target audience in mind.<\/p>\n<p>Therefore, it makes sense that your content development approach involves the very people your content is trying to reach.<\/p>\n<h3>Enhancing content relevance and authenticity<\/h3>\n<p>Consider a wealth management firm looking to expand its financial services for high-net-worth clients. What types of content should they develop?<\/p>\n<p>In the planning stages, content creators need to <a href=\"https:\/\/www.clearvoice.com\/resources\/audience-targeting\/\" target=\"_blank\" rel=\"noopener\">study the audience<\/a>. One effective way to achieve this is by gathering feedback directly from clients.<\/p>\n<p>The firm can host virtual client panels or surveys to gather input on clients&#8217; most pressing financial concerns, such as tax optimization strategies or estate planning.<\/p>\n<p>This allows the firm to incorporate client feedback into its <a href=\"https:\/\/www.clearvoice.com\/resources\/5-financial-content-ideas-to-amplify-your-strategy\/\">financial content strategy<\/a>, like whitepapers addressing various tax scenarios or retirement strategies tailored to affluent individuals. This approach aligns the content with the needs and expectations of its audience, which, in turn, maximizes engagement and drives client satisfaction.<\/p>\n<h3>Building audience loyalty and trust<\/h3>\n<p>Lululemon is a global brand known for prominently featuring customers on its website, social media pages, and even in-store displays. By\u00a0<a href=\"https:\/\/brandmentions.com\/blog\/user-generated-content-examples\/\" target=\"_blank\" rel=\"noopener\">showcasing user-generated content<\/a>\u00a0that depicts people engaging in various fitness activities while wearing Lululemon apparel, the brand demonstrates that its products are genuinely used and appreciated by individuals from different walks of life.<\/p>\n<p>Additionally, Lululemon routinely organizes events, challenges, and other projects for customers to join. This builds a sense of belonging, increasing audience loyalty and trust over time. (Not to mention the tons of content these events can generate.)<\/p>\n<p>One of the primary uses of content in your marketing strategy is to build community and brand loyalty. Before we get into tips that are specific to co-creating content with your audience, here are some more macro ways to build a relationship with the audience you&#8217;re targeting.<\/p>\n<p><iframe title=\"4 Strategies for Using Content to Build Community and Customer Loyalty\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/dt208Kq7w80?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2>Strategies for Co-Creating Content with Your Audience<\/h2>\n<p>So, how do you tap into the power of your audience to create stellar content? There are several ways, but two of the most common involve:<\/p>\n<ul>\n<li>Leveraging their insights to drive your content<\/li>\n<li>Encouraging them to create the content themselves<\/li>\n<\/ul>\n<h3>Gathering audience insights<\/h3>\n<p>\u201cKnowledge is power\u201d is such an overused expression it\u2019s almost clich\u00e9. But without the right data and insights to drive your content, it may lack the foundation necessary to effectively resonate with your audience.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51773\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_insights-infographic.png\" alt=\"There are various tools and techniques you can use to collect audience insights\" width=\"820\" height=\"499\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_insights-infographic.png 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_insights-infographic-300x183.png 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_insights-infographic-768x467.png 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<p>There are various tools and techniques you can use to collect audience insights:<\/p>\n<ul>\n<li><strong>Social media polls:<\/strong>\u00a0Allow your audience to vote and express their opinions through interactive polls on Facebook, LinkedIn, or Instagram.<\/li>\n<li><strong>Social media comments:<\/strong>\u00a0Turn your posts\u2019 comments\u00a0section into a safe place where readers can leave direct feedback or discuss a topic further.<\/li>\n<li><strong>Surveys and feedback forms:<\/strong>\u00a0Implement these tools at various touchpoints across different platforms, including at the end of a blog post, after a customer support call, post-purchase, when visitors leave your website, and after a webinar, training session, or workshop.<\/li>\n<li><strong>Interviews and focus groups:<\/strong>\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/8-interviewing-skills-to-write-like-an-expert-neil-degrasse-tyson\/\" target=\"_blank\" rel=\"noopener\">Conduct one-on-one or group interviews<\/a>\u00a0to gather detailed insights into customers\u2019 needs, preferences, and attitudes toward a product, service, or market.<\/li>\n<li><strong>In-app surveys:<\/strong>\u00a0Collect opinions or feedback from users via\u00a0your app\u2019s built-in feedback or survey form.<\/li>\n<li><strong>Customer reviews and testimonials:<\/strong>\u00a0Obtain insights into actual user experiences through platforms like Amazon, Yelp, and dedicated review sites.<\/li>\n<li><b>Community forums: <\/b>Use forums like Reddit for direct audience engagement and gathering opinions about specific topics.<\/li>\n<\/ul>\n<p>Examples of insights you can gather with these tools include:<\/p>\n<ul>\n<li>Whether your readers prefer short-form or long-form content<\/li>\n<li>Product concerns, opinions, or questions that can be addressed in a blog post<\/li>\n<li>Which\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/webinar-content-strategy\/\" target=\"_blank\" rel=\"noopener\">webinar topics<\/a> do attendees find the most engaging so you can create follow-up content<\/li>\n<li>Users\u2019 experiences with a recently launched service, which you can turn into case studies or customer success stories<\/li>\n<li>The community\u2019s opinions regarding industry trends, which you can summarize in a blog post, with additional insights from your team of subject matter experts<\/li>\n<\/ul>\n<h3>Encouraging user-generated content<\/h3>\n<p><a href=\"https:\/\/www.clearvoice.com\/resources\/7-successful-user-generated-content-campaigns-your-brand-should-try\/\" target=\"_blank\" rel=\"noopener\">User-generated content<\/a>\u00a0is valuable for several compelling reasons:<\/p>\n<ul>\n<li><strong>Adds credibility:<\/strong>\u00a0Because it reflects real experiences from real people, it adds credibility to your brand.<\/li>\n<li><strong>Carries significant influence:\u00a0<\/strong>This is because\u00a0<a href=\"https:\/\/www.investopedia.com\/terms\/w\/word-of-mouth-marketing.asp\" target=\"_blank\" rel=\"noopener\">88 percent of consumers<\/a>\u00a0trust recommendations from family and friends over traditional media, while\u00a0<a href=\"https:\/\/www.brightlocal.com\/research\/local-consumer-review-survey\/\" target=\"_blank\" rel=\"noopener\">46 percent believe online reviews<\/a>\u00a0are just as trustworthy as recommendations from family and friends.<\/li>\n<li><strong>Comes in diverse formats:<\/strong>\u00a0UGC takes various forms, such as photos shared on social media, videos posted on YouTube, blog comments, or product reviews. Variety in content prevents monotony and accommodates different communication preferences.<\/li>\n<\/ul>\n<p>Although UGC is generally given voluntarily by customers who truly enjoy a product, service, or brand, there are some things you can do to create a positive, motivating environment for sharing experiences:<\/p>\n<ul>\n<li><strong>Create shareable experiences:\u00a0<\/strong>Design products, services, or interactions in a way that customers want to voluntarily share them. In other words, provide high-quality products or services, integrate unexpected elements that make customers go \u201cwow,\u201d design aesthetically pleasing products, and create shareable content such as entertaining videos and\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/what-is-an-infographic\/\" target=\"_blank\" rel=\"noopener\">engaging infographics<\/a>.<\/li>\n<li><strong>Run contests and challenges:<\/strong>\u00a0Organize contests or challenges that require customers to create content. Examples are photo contests and video submissions. Don\u2019t forget to incentivize their hard work. Incentives can include discounts or access to exclusive content.<\/li>\n<li><strong>Feature user content:<\/strong> Acknowledge audience contribution by regularly showcasing UGC on your official channels. This may motivate other customers to contribute as well and increase your overall audience engagement.<\/li>\n<li><strong>Engage with user content:<\/strong>\u00a0Like, comment, and share user-contributed content. This shows you value the time, effort, and creativity they put into the content.<\/li>\n<li><strong>Leverage loyalty programs:<\/strong>\u00a0Connect UGC incentives with your loyalty program. Offer rewards or exclusive perks to customers who regularly participate in UGC campaigns.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-51774\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_strategy.png\" alt=\"incorporating audience insights into your content\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_strategy.png 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_strategy-300x106.png 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_strategy-768x272.png 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h2>Integrating Audience Insights Into Your Content Strategy<\/h2>\n<p>Knowing what your audience\u00a0actually\u00a0wants takes the guesswork out of <a href=\"https:\/\/www.clearvoice.com\/resources\/content-marketing-vs-traditional-sales\/\">content marketing<\/a>. But it\u2019s just the first step. The next is incorporating those insights into your content.<\/p>\n<h3>Adapting content based on audience feedback<\/h3>\n<p>Integrating audience feedback into your content strategy is an ongoing process, not a one-and-done undertaking.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-51771\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_feedback-content.png\" alt=\"Integrating audience feedback into your content strategy is an ongoing process\" width=\"820\" height=\"478\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_feedback-content.png 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_feedback-content-300x175.png 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_feedback-content-768x448.png 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<p>Some examples to note:<\/p>\n<ul>\n<li><strong>Tech blog:<\/strong>\u00a0Readers may express interest in specific emerging technologies through social media comments and interactions. The blog team adjusts its content calendar to include more in-depth coverage of those topics.<\/li>\n<li><strong>Social media content calendar:<\/strong> A social media manager may adapt the content calendar based on user\u2019s level of engagement on specific topics and formats.<\/li>\n<li><strong>E-learning platform content:<\/strong>\u00a0<span data-preserver-spaces=\"true\">Learners may prefer specific topics or learning formats, and the e-learning course provider can refine its offerings based on this feedback.<\/span><\/li>\n<li><strong>Product tutorial videos:<\/strong>\u00a0Companies may adjust their product tutorials based on viewer comments and suggestions to meet audience expectations.<\/li>\n<li><strong>Fitness app workout plans:<\/strong>\u00a0If certain exercises elicit more positive responses, the app may tailor content to include more.<\/li>\n<\/ul>\n<h3>Measuring the impact of audience-driven content<\/h3>\n<p>Now, how do you know your audience-driven content is driving results? Tools and metrics you can implement include:<\/p>\n<h4>Metrics<\/h4>\n<ul>\n<li><strong>Engagement rate:<\/strong>\u00a0Measure the overall engagement rate by combining likes, comments, and shares to get a sense of how actively the audience is interacting with audience-driven content.<\/li>\n<li><strong>Reach and impressions:<\/strong>\u00a0Check for impressions to measure how many people have seen the content. This helps you gauge the content\u2019s reach.<\/li>\n<li><strong>Click-through rate (CTR):<\/strong>\u00a0For UGCs that include links, monitor how many users clicked through to a landing page or the brand\u2019s website.<\/li>\n<li><strong>Conversions:<\/strong>\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/what-is-a-conversion-rate\/\" target=\"_blank\" rel=\"noopener\">Track conversions<\/a>, such as signups or sales.<\/li>\n<li><strong>Sentiment:<\/strong>\u00a0Measure overall sentiment by analyzing comments or reviews. Positive sentiment means the audience is responding favorably to your content.<\/li>\n<\/ul>\n<h4>Tools<\/h4>\n<ul>\n<li>Google Analytics for website traffic<\/li>\n<li>Social media management tools such as Buffer and Hootsuite to track engagement and analyze post performance across platforms<\/li>\n<li>Hashtag tracking tools such as Brandwatch to monitor the usage and performance of branded hashtags<\/li>\n<li>Social listening tools such as Emplify (formerly Socialbakers) to monitor conversations about your brand<\/li>\n<li>Survey and feedback tools to collect direct feedback from users regarding their perception of the content<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-51770\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-village.png\" alt=\"Creating stellar content takes a village.\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-village.png 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-village-300x106.png 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2024\/01\/audience-engagement_content-village-768x272.png 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h2>Maximizing the Power of Audience Contributions<\/h2>\n<p><span data-preserver-spaces=\"true\">We\u2019ve always said, \u201c<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.clearvoice.com\/solutions\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Creating stellar content takes a village<\/span><\/a><span data-preserver-spaces=\"true\">.\u201d As the content landscape becomes more competitive, listening to your audience and using what they\u2019re saying to develop top-notch content is the path forward. For content to resonate, view your audience for what they truly are \u2014 collaborators rather than mere spectators.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Need help making your content stand out?\u00a0<\/span><a class=\"editor-rtfLink\" href=\"https:\/\/www.clearvoice.com\/content-strategy-session\/\" target=\"_blank\" rel=\"noopener\"><span data-preserver-spaces=\"true\">Speak with a ClearVoice content specialist<\/span><\/a><span data-preserver-spaces=\"true\">\u00a0to get started discussing your content needs and goals today.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There\u2019s something about Legos. They never get old, and fans encompass all ages from all parts of the globe. The LEGO Ideas campaign, launched in 2008, invites LEGO enthusiasts to create original builds, which are showcased on the LEGO Ideas website. To rally support for their builds, creators promote their creations online. Once a build [&hellip;]<\/p>\n","protected":false},"author":205,"featured_media":51772,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[177],"tags":[140,141,139],"ppma_author":[261],"class_list":["post-51727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-b2b-content","tag-b2c-content","tag-content-creation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Audience Engagement: Building Content for Deeper Engagement<\/title>\n<meta name=\"description\" content=\"This guide deep dives on how you can use audience insights to build content that drives audience engagement and impact.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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