{"id":47941,"date":"2023-08-25T06:00:47","date_gmt":"2023-08-25T13:00:47","guid":{"rendered":"https:\/\/www.clearvoice.com\/?p=47941"},"modified":"2025-02-14T09:52:14","modified_gmt":"2025-02-14T16:52:14","slug":"boosting-your-product-marketing-strategy-with-technical-content","status":"publish","type":"post","link":"https:\/\/www.clearvoice.com\/resources\/boosting-your-product-marketing-strategy-with-technical-content\/","title":{"rendered":"Boosting Your Product Marketing Strategy with Technical Content"},"content":{"rendered":"<p>Technical content marketing can be a highly effective component of a strong product marketing strategy. It educates and engages the target audience, ultimately driving sales. But what exactly is it, and how can it help with product marketing? Let\u2019s take a deep dive.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-48528 size-full\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_definition.jpg\" alt=\"Technical Content Marketing\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_definition.jpg 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_definition-300x106.jpg 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_definition-768x272.jpg 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h2>Understanding Technical Content Marketing<\/h2>\n<p>Technical content marketing is a subset of content marketing that has a\u00a0<a href=\"https:\/\/blog.hubspot.com\/marketing\/technical-marketing\">narrower focus<\/a>\u00a0on how your product works. In turn, this explains to users how the product will benefit them.<\/p>\n<h3>What Is Technical Content Marketing?<\/h3>\n<p>Good <a href=\"https:\/\/www.clearvoice.com\/resources\/content-marketing-beginners-guide\/\">content marketing<\/a>\u00a0is designed to educate, entertain, or inform the target audience. Although it drives sales, it isn\u2019t \u201csalesy\u201d in nature. Technical content marketing operates exactly the same way. But instead of more generally educating the reader about a particular issue, it drills down into the nitty gritty technical aspect. It is especially useful for businesses that target audiences who are already highly familiar with the subject matter.<\/p>\n<p>For example, if you sell tools to auto mechanics, you don\u2019t need to generate a lot of content about how a car works or why it\u2019s important to change the oil regularly. Instead, those mechanics want to know how your tools will help them do their job better, faster, or <span class=\"s1\">at a lower cost. So you might write a piece on how to rebuild an engine, with a soft mention of how your valve lifter remover can speed up disassembly.<\/span><\/p>\n<h3>Why Is Technical Content Marketing Important?<\/h3>\n<p>Technical content marketing establishes you as an expert in your field. This builds credibility with your target audience, especially if they already know a lot about the types of products you offer. It also drives more traffic to your website, as Google\u2019s latest updates tend to favor sites that demonstrate authority and trustworthiness.<\/p>\n<p>Technical content marketing also provides a platform to explain your products and what differentiates them from competing items. While it should remain informational or entertaining rather than salesy, it\u2019s your chance to show how your products solve your readers\u2019 problems.<\/p>\n<p>Together, these elements will help you drive sales. You\u2019ll get more eyeballs on your website. Those readers will view you as an expert. And you can explain why your products are the best. It\u2019s a win-win-win!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-48532 size-full\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Product-Writing.jpg\" alt=\"Intersection of Technical Content Marketing and Product Marketing\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Product-Writing.jpg 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Product-Writing-300x106.jpg 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Product-Writing-768x272.jpg 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h3>The Intersection of Technical Content Marketing and Product Marketing<\/h3>\n<p>Technical content marketing requires a very specific skill set, especially when\u00a0<a href=\"https:\/\/www.linkedin.com\/pulse\/why-technical-content-marketing-belong-together-rival-kirsten-chase\/\">combined with product marketing<\/a>. Much of a product marketing campaign involves generating buzz and excitement. But technical content is often dry and boring.<\/p>\n<p>The key is finding ways to bridge the gap between the technical and marketing teams. Technical content marketers must have a deep working knowledge of the product and the customer. They must also serve as translators, providing a serious overview of how the product works in language that fits the overall product marketing strategy.<\/p>\n<h2>How to Leverage Technical Content Marketing for Product Marketing<\/h2>\n<p>So how can you go about finding this balance? What steps do you need to take to leverage the power of technical content marketing while making it fit into an overall product marketing plan?<\/p>\n<h3>Identify Your Target Audience<\/h3>\n<p>Technical content marketing only works if you genuinely know your audience. Start by finding answers to the following questions:<\/p>\n<ul>\n<li>What are their basic demographics?<\/li>\n<li>What is their existing knowledge level in your area of expertise?<\/li>\n<li id=\"isPasted\"><span data-preserver-spaces=\"true\">Are they buying the product for themselves, their company, or a family member?<\/span><\/li>\n<li>Why are they visiting your website today?<\/li>\n<li>What problem are they hoping to solve?<\/li>\n<\/ul>\n<p>The further you can dig into your target audience\u2019s needs and wants, the more effective your technical content marketing will be.<\/p>\n<h3>Create Engaging Technical Content<\/h3>\n<p>This is where many technical writers get tripped up. So much of technical writing is documentation that explains exactly how to use the product, which is exactly what people who already made the purchase need. But it doesn&#8217;t explain the product or the problems it solves.<\/p>\n<p>Technical content for product marketing is an entirely different beast. You don\u2019t need to explain exactly how your product does what it does or describe every feature in detail. Instead, you must follow the basic principles of writing\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/content-that-connects-with-your-audience\/\">content that connects with your audience<\/a>. But you\u2019ll give that content a technical slant, meaning you need to know the product inside and out.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-48529 size-full\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Diversify-Formats.jpg\" alt=\"Diversify Your Technical Content Formats\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Diversify-Formats.jpg 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Diversify-Formats-300x106.jpg 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Diversify-Formats-768x272.jpg 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h3>Diversify Your Technical Content Formats<\/h3>\n<p>Technical content for product marketing can take innumerable forms. You might use case studies to show off the product in action. You could make an explainer video that details the problem and the solution. Or you could write a blog post that uses plain language to explain a technical topic to an unfamiliar audience. Many businesses use a combination of these content types, repurposing the same basic information to reach different audiences at different times.<\/p>\n<h3>Ensure Clarity and Accuracy<\/h3>\n<p>No matter what type of content you create, it must be clear and accurate. Define terms and limit jargon. Make sure you understand and accurately convey what the product can do, and never over-promise.<\/p>\n<h3>Promote Your Content and Track Results<\/h3>\n<p>It\u2019s not enough to simply create high-quality technical content. You also need to make sure your target audience sees it. Use social media. Send email newsletters. Make your technical pieces just as important as every other aspect of your product marketing strategy. And then track the results to make sure your efforts are paying off.<\/p>\n<h2>Challenges in Technical Content Marketing<\/h2>\n<p>Technical content marketing comes with its own unique challenges. Here are the most common:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48527 size-full\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Accuracy-User-Friendly.jpg\" alt=\"Technical Accuracy and User-Friendliness\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Accuracy-User-Friendly.jpg 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Accuracy-User-Friendly-300x106.jpg 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Accuracy-User-Friendly-768x272.jpg 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h3>Balancing Technical Accuracy and User-Friendliness<\/h3>\n<p>Technical content should be accurate and informative, but it should also be engaging and easy to understand. That\u2019s why knowing your audience is so essential. It will help you decide how to present the information in a way that keeps them interested.<\/p>\n<h3>Maintaining Engagement in Complex Topics<\/h3>\n<p><a href=\"https:\/\/www.clearvoice.com\/resources\/advanced-editing-for-complex-content\/\">Complex topics<\/a> make many people zone out or click away altogether. Break down these topics into short chunks that are easy to follow. Use visuals, such as pie charts or screenshots, to break up walls of text and make it easier for users to digest your content.<\/p>\n<h3>Ensuring Consistency and Quality<\/h3>\n<p>Always take a second and third look at any technical content you produce to make sure it\u2019s of the highest quality. Work with the product marketing team to develop a consistent style and tone. Consider having someone else at the company who is an expert look over each piece as well to catch any errors you missed.<\/p>\n<h2>Case Studies of Effective Technical Content Marketing<\/h2>\n<p>Many companies have successfully used technical content marketing to promote their products. Here are two examples:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48530 size-full\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Google.jpg\" alt=\"Case study: Google\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Google.jpg 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Google-300x106.jpg 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Google-768x272.jpg 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h3>Google<\/h3>\n<p class=\"p1\"><span class=\"s1\">Google is arguably one of the best-known examples of a business that can target technical content marketing to a non-technical audience. The company has boldly positioned itself as an authority on what web searching should look and feel like. And it isn\u2019t afraid to\u00a0<a href=\"https:\/\/www.thinkwithgoogle.com\/marketing-strategies\/automation\/google-marketing-strategy-media-lab\/\">back that up\u00a0<\/a>with a wide variety of content that explains how and why it does what it does. An excellent example is its recent Chromecast campaign, in which the company studied public Google Trends data to learn what users might like to watch on their new Chromecast.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-48533 size-full\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Salesforce.jpg\" alt=\"Case study: Salesforce\" width=\"820\" height=\"290\" srcset=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Salesforce.jpg 820w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Salesforce-300x106.jpg 300w, https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/08\/Technical-Content-Strategy_Salesforce-768x272.jpg 768w\" sizes=\"(max-width: 820px) 100vw, 820px\" \/><\/p>\n<h3 class=\"p1\"><span class=\"s1\">Salesforce<\/span><\/h3>\n<p class=\"p1\"><span class=\"s1\">Salesforce rolled out a\u00a0<a href=\"https:\/\/contentmarketinginstitute.com\/articles\/award-winning-b2b-content-salesforce\/\">brand new marketing strategy<\/a>\u00a0known as Leading Through Change in March 2020, just as the global pandemic changed life as we knew it. With a new focus on actionable content built around themes and series, the company was able to quickly pivot. They put out highly useful technical content quickly on topics such as vaccine management and how to succeed remotely.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">The new strategy had three basic goals:<\/span><\/p>\n<ul>\n<li>Providing actionable leadership content<\/li>\n<li>Creating community<\/li>\n<li>Showing humanity in unprecedented times while also demonstrating the company&#8217;s value as a trusted partner<\/li>\n<\/ul>\n<p>As a result, Salesforce was able to promote what they do best: focusing on the customer and leading with values while teaming up with health experts, CEOs, and others to provide up-to-date information about the spreading pandemic. No one had all the answers. Being open and honest about that while striving to provide the best possible guidance from subject matter experts allowed Salesforce to build trust and, ultimately, loyalty.<\/p>\n<p>The proof is in the numbers. In the first month, Salesforce grew organic prospect traffic by 47%. Its newsletter audience grew by more than 70%. And this success even drew an unprecedented number of participants to Dreamforce, the company&#8217;s biggest event of the year (held virtually in 2020).<\/p>\n<h2>Summing Up Technical Content Marketing<\/h2>\n<p>Technical content marketing can be a powerful way to engage your target audience and drive product sales. But it is both an art and a science. With the tips above, you will be well on your way to incorporating technical content marketing into your overall product marketing plan.<\/p>\n<p>Do you want to take your technical content marketing to the next level? Sign up for a\u00a0<a href=\"https:\/\/www.clearvoice.com\/content-strategy-session\/\">content strategy session<\/a>\u00a0with ClearVoice to learn how we can help you meet your content goals!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical content marketing can be a highly effective component of a strong product marketing strategy. It educates and engages the target audience, ultimately driving sales. But what exactly is it, and how can it help with product marketing? Let\u2019s take a deep dive. Understanding Technical Content Marketing Technical content marketing is a subset of content [&hellip;]<\/p>\n","protected":false},"author":191,"featured_media":48531,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[177],"tags":[140,141,137,138],"ppma_author":[305],"class_list":["post-47941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-b2b-content","tag-b2c-content","tag-branding","tag-content-marketing-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Technical Content Marketing: Boost Your Product Marketing<\/title>\n<meta name=\"description\" content=\"Technical content marketing is a powerful way to reach your target audience and drive sales. 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