{"id":41785,"date":"2020-09-24T10:00:12","date_gmt":"2020-09-24T17:00:12","guid":{"rendered":"https:\/\/www.clearvoice.com\/resources\/brand-voice-content\/"},"modified":"2024-11-15T09:29:19","modified_gmt":"2024-11-15T16:29:19","slug":"brand-voice-content","status":"publish","type":"post","link":"https:\/\/www.clearvoice.com\/resources\/brand-voice-content\/","title":{"rendered":"Encompass Your Brand Voice to Make Your Content Richer"},"content":{"rendered":"<p>The\u00a0long-form content trend continues. Over the past five years, content marketing teams across an extensive range of industries have been steadily decreasing the production of short articles (300-600 words) and\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/word-count-trends\/\" target=\"_blank\" rel=\"noopener noreferrer\">increasing the production of long-form articles<\/a>\u00a0(1,500+ words). We live in a world now where 3,000+ words are becoming commonplace.<\/p>\n<p>Just because content is getting longer doesn\u2019t mean it\u2019s getting better. And, that\u2019s potentially a huge problem for your content marketing team and your audience. Your budget has been spent&#8230; your team\u2019s time and energy have been spent as well. Then, you\u2019re asking your audience to make a bigger time investment to consume long-form content.<\/p>\n<p>If you expect prospects and customers to give you even more of their attention, you need to make it worth their investment. Which means your content marketing team needs to give more as well.<\/p>\n<p>What\u2019s missing from all of that seemingly amazing long-form content you\u2019re producing? More voices. Thinking of a consistent brand voice isn\u2019t enough anymore. Your content should bring a sense of fulfillment, and in some way, enrich people\u2019s lives. To do that, you need to capture all aspects of your brand voice to make your content richer.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/04\/brand-guidelines-impactful-content.png\" alt=\"Brand consistency is delivered to your audience through messaging, which is why we have key assets like brand guidelines that cover important details like tone and personality.\" width=\"820\" height=\"290\" \/><\/p>\n<h2>From brand guidelines to impactful content<\/h2>\n<p>Brand consistency is delivered to your audience through messaging, which is why we have key assets like brand guidelines that cover important details like tone and personality. Equally important are the voices of the people who create that content, those unbeatable emotions and insights that can only come from the human experience.<\/p>\n<p><a href=\"https:\/\/www.marketingprofs.com\/articles\/2020\/43296\/brand-guidelines-its-high-time-to-revamp-how-we-create-and-use-them\" target=\"_blank\" rel=\"noopener noreferrer\">Brand guidelines<\/a>\u00a0are all about uniform fonts and grammar styles, and examples of \u201csay it this way, but not this way.\u201d What about unifying the brand voice as part of your brand consistency efforts? Being that the ultimate goal of brand consistency is increasing brand recognition, your content needs to have a strong voice&#8230; and that voice should be recognizable.<\/p>\n<p>When the brand voice is first defined, a lot of great messaging work happens here. The discovery process is in-depth, involving interviews with customers and team members outside the marketing inner circle. Because the brand voice is so critically foundational, multiple sources come together to infuse their voices into the messaging framework.<\/p>\n<p>Content tends to lose its impact over time as the team moves further and further away from this collaborative exercise. The content marketing team is cranking out content, so they retreat to their inner circle (aka silo) to create content based upon their interpretation of the brand guidelines \u2014 and their interpretation of the product or service. When your team is busy producing content at an expected clip, the brand voice gets lost in hurried translation.<\/p>\n<p>Now is as good a time as any to:<\/p>\n<ul>\n<li>Pause and analyze your content production process to understand whether or not you are truly encompassing the brand voice.<\/li>\n<li>And ask: Is content creation happening collaboratively? Or, is it happening in silos?<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/04\/siloed-vs-collaborative-content.png\" alt=\"Siloed content vs. collaborative content creation\" width=\"820\" height=\"290\" \/><\/p>\n<h2>Siloed content vs. collaborative content creation<\/h2>\n<p>Let\u2019s take another moment to reflect on the massive uptick in producing long-form content over the past five years. More time is being spent by your content marketing team to create it and more time is being spent by your audience to consume it.<\/p>\n<p>Creating a 3,000+ word piece of content in a silo is not only inefficient for your team, it\u2019s also not going to\u00a0yield the best content. And, that content needs to be damn good if you\u2019re creating that much of it. Remember, you want to engage your audience \u2014 not lose their interest a quarter of the way through.<\/p>\n<p>The best content includes an all-star cast that encompasses the brand voice to tell an impactful story. Films are a relatable example of long-form content. You agree to spend 90 minutes to two hours of your time in exchange for inspiration or entertainment.<\/p>\n<p>Maybe you pick a film because your favorite actor is in it. But the film falls short because that one actor, though incredible, just couldn\u2019t carry the story on their own. Then you watch a different film where the ensemble carries the story together beautifully. You don\u2019t feel like \u201cyou\u2019ll never get that two hours of your life back again.\u201d Instead, you remember that film fondly and maybe you watch it again and again.<\/p>\n<p>As you are analyzing your content production process, here are some questions to ask about your content marketing team. Are they:<\/p>\n<ul>\n<li>Being dismissive when other non-marketing team members share content ideas?<\/li>\n<li>Afraid to ask for support with scaling content production (i.e.\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/scalable-content-teamlancing\/\" target=\"_blank\" rel=\"noopener noreferrer\">hiring teamlancers<\/a>)?<\/li>\n<li>Automatically assuming the content they create is relevant to your customers?<\/li>\n<li>Only working with customers on case study and testimonial content?<\/li>\n<li>Not inviting subject matter experts or thought leaders to collaborate on content?<\/li>\n<\/ul>\n<p>If you answered \u201cyes\u201d to any of these questions, then it sounds like your content marketing team is producing siloed content instead of working together as an ensemble.<\/p>\n<p>Having a unified brand voice is becoming even more important for brands this year. Customers are navigating a topsy-turvy world and your brand needs to be an anchor for them. This unified brand voice is also very important for your content marketing team, who is operating in a state of continual chaos.<\/p>\n<p>In Bynder\u2019s State of Branding Report &#8211; COVID-19 Edition: \u201cThe lack of knowledge sharing and content collaboration was rated as the biggest challenge for teams working remotely.\u201d Your team can overcome this challenge by being better about helping each other achieve positive results, by creating collaborative content together.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/04\/brand-voice-collaborative-content.png\" alt=\"Encompass your brand voice with collaborative content.\" width=\"820\" height=\"290\" \/><\/p>\n<h2>Encompass your brand voice with collaborative content<\/h2>\n<p>What are some ways to bring in more voices to enrich your content? You\u2019re actually surrounded by experts who align with your brand voice. So look no further than your customers, subject matter experts (SMEs), teamlancers, and industry thought leaders.<\/p>\n<h3>Customers<\/h3>\n<p>Content marketers have a strange habit of pigeonholing their customers as case study and testimonial content providers. Customers are good for so much more. They are experts in their role and they are experts who are using your product or service to succeed in their role.<\/p>\n<p>Some of your customers are already thought leaders, or they are aspiring thought leaders. When you collaborate with your customers on content, you bring in one of the most relevant voices but you also strengthen your customer relationship through this collaboration.<\/p>\n<p>One of the best examples I\u2019ve seen of customer voices being leveraged fully in content comes from Buzzsprout, a podcast hosting platform I started using this year for my podcast,\u00a0<a href=\"https:\/\/loveyourenthusiasm.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Love Your Enthusiasm<\/a>.<\/p>\n<p>Buzzsprout has an awesome Q&amp;A series where customers submit a question and their team answers that question in a short video. So simple, but highly effective. Buzzsprout makes this Q&amp;A series distinctly on-brand by having customers submit their question in an audio format, since their customers are all podcasters.<\/p>\n<p style=\"text-align: center;\"><iframe src=\"https:\/\/www.youtube.com\/embed\/cKD0rg1RzC0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3>Subject matter experts<\/h3>\n<p>Your content marketing team knows content. But, there are a lot of other voices outside of marketing who know other facets of the business. These subject matter experts are ideal people to collaborate with, as long as you make the process easy on them and as long as they are enthusiastic about contributing content.<\/p>\n<p>One-on-one interviews work well for efficiently capturing the expertise of busy SMEs. Even if you have subject matter experts in your midst who can write, they very likely do not have time to write. Your content marketing team should ghostwrite for SMEs and loop them into the content review cycle.<\/p>\n<p>Also, don\u2019t force subject matter experts into content projects. You\u2019ll probably know who the interested contributors are because they regularly share content topic ideas by email or they say they wish they had this or that content to share with prospects or customers. And, if you\u2019re unsure who wants to get involved? Try polls or surveys&#8230; or just ask nicely. Most SMEs will be happy to know that you want their voices to be heard more.<\/p>\n<h3>Teamlancers<\/h3>\n<p>An external team is another reliable source for infusing your content with different perspectives that still align with your brand values and vision.\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/what-is-teamlancing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Teamlancing<\/a>\u00a0is becoming more popular as a way for brands to create an extension of their internal team by hiring a team of experts in various fields to support their marketing efforts \u2014 everything from content to visual design, from strategy to execution.<\/p>\n<p>Teamlancers can help you with the two points we just covered, collaborative content with your customers and subject matter experts. As an example, you might\u00a0<a href=\"https:\/\/www.clearvoice.com\/resources\/cross-generational-teamlancing\/\" target=\"_blank\" rel=\"noopener noreferrer\">work with teamlancers<\/a>\u00a0who handle all blog content creation. Teamlancers can ghostwrite by interviewing your customers and SMEs, then transforming those interviews into thought leadership content.<\/p>\n<h3>Industry thought leaders<\/h3>\n<p>The great thing about so many people considering themselves industry thought leaders is that you have the pick of the litter when it comes to content collaboration. You might be worried about maintaining your brand voice when working with people who represent other brands. This is why you look for like-minded individuals who align with your brand values and vision while helping you diversify messaging with their unique perspectives.<\/p>\n<p>Recently I wrote this gargantuan 3,000+ word piece on ClearVoice&#8230; <a href=\"https:\/\/www.clearvoice.com\/resources\/what-is-content-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is Content Marketing?<\/a>\u00a0Even though I felt like I had enough experience to define content marketing, I also didn\u2019t think I had the definitive answer. I called in industry thought leaders to help me define content marketing \u2014 what it is and what it isn\u2019t. Because I opened the floor to like-minded people who knew their stuff, the piece is stronger for it.<\/p>\n<h2><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.clearvoice.com\/wp-content\/uploads\/2023\/05\/asg_s4KVIP1wcpmibiG4art_BXMP8V0dZkOVHbgz1599596203652-1599596203652-2.png\" alt=\"3,000+ word piece on ClearVoice... What is Content Marketing?\" width=\"624\" height=\"567\" \/><\/h2>\n<p>If we all create content in silos, the brand voice will diminish along the way. There are so many opportunities to infuse brand voices in our content. Content collaboration isn\u2019t about the product, it\u2019s about the people who see the process through. When your content marketing team is open to change, the people always come first, all aspects of the brand voice are heard, and richer content is made.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The best content includes an all-star cast that encompasses the brand voice to tell an impactful story.<\/p>\n","protected":false},"author":116,"featured_media":31667,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[177],"tags":[140,141,137,139],"ppma_author":[254],"class_list":["post-41785","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-b2b-content","tag-b2c-content","tag-branding","tag-content-creation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Capture All Aspects of Your Brand Voice for Better Content<\/title>\n<meta name=\"description\" content=\"Your content should bring a sense of fulfillment and enrich people\u2019s lives. 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