Design & UI/UX Content Resources - ClearVoice https://www.clearvoice.com/resources/tag/design-ui-ux/ Better content. It’s what we do. Mon, 10 Nov 2025 15:02:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 https://www.clearvoice.com/wp-content/uploads/2022/11/favicon-150x150.png Design & UI/UX Content Resources - ClearVoice https://www.clearvoice.com/resources/tag/design-ui-ux/ 32 32 17 Essential Chrome Extensions Every Marketer Should Use https://www.clearvoice.com/resources/top-chrome-extensions-for-marketing/ https://www.clearvoice.com/resources/top-chrome-extensions-for-marketing/#respond Mon, 10 Nov 2025 15:02:00 +0000 https://www.clearvoice.com/resources/top-chrome-extensions-for-marketing/ Are you making the most of your Chrome browser? Martech expert Ben Beck rounds up his picks for extensions to save you time and aggravation.

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If you’re a content marketer, you know the drill: research, write, edit, post, track, repeat — usually with way too many tabs open. Your browser should help you get more done, not slow you down. That’s where Chrome extensions come in.

The right ones turn repetitive tasks into one-click shortcuts and cut down on the constant tab-switching that wrecks your focus. The problem? With hundreds of thousands of options in the Chrome Web Store, many of them aren’t worth your time.

That’s why we narrowed it down to 17 must-have Chrome extensions for marketers that help you work faster and create better content. We vetted each one to ensure it’s active, well-rated (3.7 stars or higher), and genuinely valuable for the day-to-day work of content marketing.

Summary of the Best Chrome Extensions for Content Marketers

1. Evernote Web Clipper — 4.7 stars

Best for: Saving research and inspiration without losing track

As a content marketer, you’re always stumbling across ideas worth saving: articles, images, even full web pages. Evernote Web Clipper lets you capture them in one click and organize everything with tags, highlights, and AI-assisted notes. It’s your digital swipe file, keeping research and inspiration close at hand whenever you need it.

2. Todoist — 4.7 stars

Best for: Managing editorial calendars and marketing to-dos

Content marketing never happens in a straight line. You’ve got campaigns, deadlines, and a dozen side tasks competing for attention. Todoist keeps it all organized with color-coded lists, reminders, and AI-powered scheduling so you never miss a beat. It’s your all-in-one task manager for staying on top of projects across every device.

3. CoSchedule — 4.7 stars

Best for: Keeping your publishing schedule consistent

Staying consistent with content is one of the hardest parts of marketing. The CoSchedule extension lets you drop posts straight into your content calendar, shuffle your schedule when plans change, and even test headlines with AI insights. It’s a simple way to keep campaigns on track and content flowing smoothly from your browser.

4. Grammarly — 4.5 stars

Best for: Polishing copy before it goes live

Nothing kills credibility faster than sloppy writing. Grammarly’s extension goes way beyond spellcheck, giving you AI-powered tone adjustments, clarity improvements, and consistency checks. Whether it’s a blog post, ad copy, or a quick social update, Grammarly helps you make sure everything you publish is clear, professional, and ready to impress.

5. Loom — 4.6 stars

Best for: Explaining ideas faster than email ever could

Explaining feedback over email often creates more confusion than clarity. Loom lets you record quick videos and screen shares to walk teammates through your ideas, then share a link instantly. It even generates AI-powered transcripts and summaries, so everyone stays aligned. It’s perfect for async collaboration, creative direction, and faster feedback on drafts.

6. Bitly — 3.7 stars

Best for: Tracking link performance

Links are the backbone of every campaign, but long, messy URLs don’t inspire clicks. With Bitly, you can shorten and brand links in one click and track how they perform across channels. It’s an easy way to clean up your content and get quick insights into what’s driving engagement.

7. HubSpot Sales Tracker — 4.4 stars

Best for: Seeing which content resonates

Publishing content is one thing; seeing if it’s working is another. HubSpot’s Chrome extension sends you instant alerts when emails are opened, so you know what’s getting traction, right from your Gmail inbox. It’s a simple way to see which subject lines and content spark interest, so you can double down on what works.

8. Majestic Backlink Analyzer — 4.1 stars

Best for: Auditing backlinks quickly

Backlinks fuel SEO, but digging through reports takes time. Majestic Backlink Analyzer puts backlink data right in your browser, showing you profiles, anchor text, and link counts instantly. Whether you’re auditing your own site or sizing up competitors, it’s one of the best Chrome extensions for gauging authority without breaking your flow.

9. LastPass  — 4.3 stars

Best for: Managing multiple logins

Between analytics, publishing tools, and client platforms, marketers handle a ridiculous number of logins. LastPass remembers them for you and autofills credentials securely, so you don’t waste time hunting passwords. It’s peace of mind for your whole team — and one less thing standing between you and your content marketing efforts.

10. Keywords Everywhere — 4.5 stars

Best for: Quick keyword research

Strong content starts with smart keyword planning, and Keywords Everywhere puts the data right where you search. See volume, CPC, and competition inside Google, YouTube, and more. It’s an essential tool for content ideation, helping you uncover opportunities and plan SEO-driven campaigns without switching between platforms.

11. GrowthBar — 4.6 stars

Best for: AI-powered content outlines

If you want to create content that ranks, GrowthBar brings SEO insights straight into your browser. Research keywords, analyze competitors, and generate outlines or even first drafts in minutes. With optimization scores, readability checks, and keyword suggestions as you write, it helps you publish SEO-friendly content faster.

12. Workona — 4.7 stars

Best for: Organizing tabs by project

Managing multiple campaigns often means drowning in tabs. Workona organizes everything into dedicated workspaces, so you can keep project links, resources, and cloud docs in one place. It autosaves tabs, syncs across devices, and even lets you share spaces with teammates, making it one of the best free Chrome extensions for marketers.

13. OneTab — 4.5 stars

Best for: Reducing browser clutter

Too many open tabs can slow everything down. OneTab collapses them into a single, organized list to free up memory and reduce distractions. You can group, restore, or share tabs when needed, making it a simple way to keep research and campaign resources under control without overloading your browser.

14. Adobe Acrobat — 4.4 stars

Best for: Editing and sharing PDFs

Reviewing PDFs is part of the job, and the Adobe Acrobat Chrome extension makes it seamless. Beyond viewing, you can annotate, sign, and fill forms directly in Chrome. It also converts webpages to PDFs and integrates with cloud storage, making feedback loops and document workflows faster and less clunky.

15. Zoom — 3.9 stars

Best for: Scheduling meetings in seconds

Managing calls doesn’t have to mean juggling apps. The Zoom extension integrates with Google Calendar so you can create or join meetings without leaving your browser. It auto-generates links, syncs details, and lets you set passcodes or waiting rooms, making it easy to connect with one click.

16. Otter.ai — 4.1 stars

Best for: Automatic meeting notes

Manual note-taking is a distraction during calls. Otter.ai’s assistant, OtterPilot, joins your Google Meet or Zoom sessions to record, transcribe, and create summaries with action items. You can even capture audio from browser videos, turning conversations and content into organized, searchable notes you can use later.

17. Hunter.io — 4.7 stars

Best for: Finding outreach contacts fast

Promoting content means more than hitting publish. You need the right connections to get eyes on your work. Hunter.io makes that easier by pulling verified email addresses from any website, so you can quickly build lists for outreach, partnerships, or link building. It’s a straightforward way to extend your reach without wasting hours hunting down contacts.

Work Smarter With the Right Chrome Extensions

Work Smarter With the Right Chrome Extensions

There you have it — 17 Chrome extensions for marketers that will actually reduce busy work and keep you focused on what matters: creating better content.

If you want to take your marketing support to the next level, ClearVoice has you covered. Our content creation services and expert team can help fuel your brand’s success. Connect with a content specialist today to get started.

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CV MIC: Lisa Vanterpool, Director of Brand Content & Content Design at Fiverr https://www.clearvoice.com/resources/cv-mic-lisa-vanterpool-fiverr/ Wed, 23 Jul 2025 14:01:21 +0000 https://www.clearvoice.com/?p=56275 In this episode of CV MIC (Marketers in Conversation), we hand the mic to Lisa Vanterpool, Director of Brand Content and Content Design at Fiverr. With a career spanning continents and industries, from literary agencies in New York to ad agencies in Munich and tech teams in Berlin, Lisa brings a global perspective to content […]

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In this episode of CV MIC (Marketers in Conversation), we hand the mic to Lisa Vanterpool, Director of Brand Content and Content Design at Fiverr. With a career spanning continents and industries, from literary agencies in New York to ad agencies in Munich and tech teams in Berlin, Lisa brings a global perspective to content strategy and storytelling.

Now at Fiverr, she leads a team that touches nearly every word the brand puts out — from UX copy to campaign messaging. In conversation with ClearVoice’s Director of Marketing, Joanna Bowzer, Lisa shares what it takes to build content that connects, how her team collaborates across functions, and why personalization is more than a buzzword.

A Global Career Rooted in Words

Lisa’s path hasn’t followed a straight line, but every stop along the way has added depth to her approach. After earning a master’s degree in publishing in London, she returned stateside to help authors build personal brands and secure press. That early exposure to branding, storytelling, and hustle set the tone for her next chapters in advertising and tech.

From Berlin to New York, Lisa continued to sharpen her craft, working across creative teams and building experience in content strategy, copy direction, and product storytelling. That mix of agency, agility, and in-house impact laid the groundwork for her current role at Fiverr.

Personalization with Purpose

One of the clearest shifts Lisa’s seen in recent years? Brands are moving away from polished monologues and toward more conversational, human messaging. AKA: personalization.

It’s not about sounding small; it’s about sounding real. That shift starts with listening: understanding how audiences engage, where they live online, and what they’re truly looking for. For Lisa, it’s not a luxury; it’s the baseline for content that resonates.

Fiverr’s ecosystem includes both freelancers and buyers — two very different groups with shared goals.

Two Audiences, One Voice

Fiverr’s ecosystem includes both freelancers and buyers — two very different groups with shared goals. Lisa and her team stay grounded in that overlap, focusing on the desire both sides have to grow, scale, and succeed.

From organic social to enterprise-facing campaigns, her team tailors messaging based on the channel and audience, but always returns to a unified tone of voice that reflects the brand’s personality. It’s a balancing act that requires consistency, flexibility, and a deep understanding of the platform’s full landscape.

Content + Product = Real Partnership

As a content leader working across both brand and product design, Lisa knows the importance of upstream collaboration. Her team is involved from the start: attending kickoff meetings, reviewing product briefs, and helping shape user flows and UX copy before anything hits the screen.

That cross-functional collaboration is critical, especially when launching something new. And no launch has been bigger than Fiverr Go — the company’s AI-powered personal assistant. Lisa joined just two months before it launched, helping write everything from landing pages to CEO speeches and contributing to a campaign that she calls one of Fiverr’s best.

Outside of work, Lisa keeps her creative energy up by leaning into small, intentional rituals

Refilling the Tank

Outside of work, Lisa keeps her creative energy up by leaning into small, intentional rituals: daily walks, uninterrupted time in nature, and five-minute writing sessions that often stretch into longer sprints. Whether it’s drafting her own novel or reflecting during a park stroll, momentum matters, and so does making space for stillness.

Lisa left us with this: Everyone just wants to be understood — in work, in content, and in life. The best marketers? They’re the ones who never stop trying.

And if you’re ready to explore how ClearVoice can support your content production efforts, connect with a content specialist today.

Catch more CV MIC episodes:

  • Angie Hennen, CXO, Leading Edge Credit Union
  • Stephanie Yoder, Director of Content, Rebrandly
  • Vincent Nezzer, VP of Strategic Delivery, Avenue Z

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ClearVoice Team Spotlight: Hannah Sydiongco https://www.clearvoice.com/resources/clearvoice-team-spotlight-hannah-sydiongco/ Tue, 18 Feb 2025 14:03:04 +0000 https://www.clearvoice.com/?p=55490 Welcome to the ClearVoice Team Spotlight interview series! In this video series, we introduce you to the talented team members who power ClearVoice, making it a great place to work and partner with. Hannah Sydiongco: Senior Graphic Designer In this ClearVoice Team Spotlight episode, we’re thrilled to feature Hannah Sydiongco, a creative powerhouse and Senior […]

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Welcome to the ClearVoice Team Spotlight interview series!

In this video series, we introduce you to the talented team members who power ClearVoice, making it a great place to work and partner with.

Hannah Sydiongco: Senior Graphic Designer

In this ClearVoice Team Spotlight episode, we’re thrilled to feature Hannah Sydiongco, a creative powerhouse and Senior Graphic Designer at ClearVoice. With a passion for branding and the psychology of color, Hannah plays a crucial role in shaping the visual identity of our content. Her keen eye for design and understanding of how colors influence perception help bring brands to life in meaningful and impactful ways.

Design, Personalization, and a Perfect Latte

For Hannah, graphic design is more than just aesthetics — it’s about storytelling and creating experiences that resonate with audiences. She’s particularly fascinated by how content continues to become more personalized over the years, evolving to better connect with users on a deeper level. This passion fuels her work at ClearVoice, where she helps brands craft visually compelling and strategically aligned content.

When she’s not designing, you can probably find Hannah with a latte in hand — her go-to coffee of choice — fueling her creativity one sip at a time.

Hannah’s ClearVoice Questionnaire

Catch Hannah as she takes on the ClearVoice Questionnaire! Here are some fun highlights:

  • Loves karaoke and has three go-to songs ready to belt out at any moment.
  • Coffee is a must — ideally a latte of sorts to keep the creativity flowing.
  • Passionate about branding and how the psychology of color shapes perception.

Through her answers, Hannah gives us a glimpse into her creativity, passion, and love for thoughtful design — the same energy she brings to every project at ClearVoice.

Let’s Create Something Great Together

At ClearVoice, we’re all about great storytelling and expert design. Whether you need compelling visual content, brand-aligned graphics, or a complete content strategy, we connect you with top-tier talent like Hannah, who understands the power of strong, strategic design. With access to a talent network of over 4,000 creators across 200+ industries, finding the perfect freelance talent for your business is simple.

Ready to elevate your content? Connect with us today to bring your vision to life.

Stay tuned for more ClearVoice Team Spotlight episodes as we continue to highlight the amazing people behind our success!

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Landing Page https://www.clearvoice.com/resources/landing-page/ Wed, 10 Jan 2024 03:18:32 +0000 https://www.clearvoice.com/?p=51544 A landing page is a standalone web page highlighting a specific offer and serves the sole purpose of converting visitors into leads. It is typically the page someone lands on after clicking an ad for your product or service.

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What is a landing page?

A landing page is a standalone web page highlighting a specific offer and serves the sole purpose of converting visitors into leads. It is typically the page someone lands on after clicking an ad for your product or service.

Many other types of sites are often mislabeled as landing pages (we’ll get into what a landing page is NOT in a bit), but a tried-and-true landing page can measure its success by one metric only: how well it converts.

A landing page is where your customer will choose to continue on their buyer's journey.

Why are landing pages important?

Since most people will reach a landing page after clicking through a paid advertisement, it may be the very first time a potential customer interacts with your online space. You don’t get a second chance to make a first impression. 

A landing page is where your customer will choose to continue on their buyer’s journey. If you don’t stick the landing, you’re leaving money on the table. (See what we did there?)

Considering you’re running paid advertisements in this online space, there’s even more at stake. If you don’t direct folks to a clear desired action, you could be sending potential customers to get lost down the rabbit hole of your home page, your blog, your social media, you name it! Get your customers where you want them – on your mailing list – by utilizing landing pages that convert.

Understanding the Components of a Landing Page

Understanding the Components of a Landing Page

After you’ve determined your main goal/desired action for the landing page, you can start to build it out. There is some room for creativity here, but across the board, the most effective ones have these main components:

  • A strong offer. Your potential lead wants to know what’s in it for them if they give you their email address. Make it enticing.
  • Compelling content. Grab your reader’s attention with a dynamic, optimized headline! Lay out the benefits of the offer you’re making. Give a brief description, but don’t oversell.
  • Easy to follow design. Keep it clean and simple so that the reader knows exactly what you want them to do.
  • Lots of visuals. A picture is worth a thousand words. Free up space on the page by incorporating visual elements. And be sure to include multiple call-to-action buttons.
  • An optimized user experience. Remember, this is your first impression. Make sure your site loads quickly and is easy to navigate. The user is there because they want to be, but that doesn’t mean they’ll stay.

How to Ensure You're Converting Leads with Your Landing Pages

How to Ensure You’re Converting Leads with Your Landing Pages

While there is certainly no guarantee that you’ll get every person who visits your landing page to convert, there are some best practices you can employ to make it as easy as possible for them to give you that YES! Here’s how to ensure your landing pages convert:

  • Your headline speaks compellingly to your audience
  • Your images have an emotional component
  • Your text is brief and scannable
  • You focus on the customer, using “you” language and stressing benefits rather than features
  • Your offer is relevant to the keywords they used to find you
  • Your offer is highly appealing to your target market
  • Your call to action (CTA) is clear and easy to follow
  • The essential elements are “above the fold” and well-organized
  • The form is easy to use and pared down to only the info you need
  • The entire page is focused firmly on a single sales message

Your leads are landing on this page after clicking an ad; you don't want to distract them with all the other information on your home page.

Can your home page be a landing page?

This is not a great idea. Your leads are landing on this page after clicking an ad; you don’t want to distract them with all the other information on your home page. This is also true for your website, which will likely lose folks as they continue to navigate around.

You may also hear terms like splash page or squeeze page. A splash page opens up in its own window from the main site, typically as a pop-up, to convey some more information before a user takes a desired action. As you may suspect, this can often cause friction and negatively impact the user experience.

A squeeze page is even more concise than a landing page, usually just having a single form to put in someone’s name and email address.

Each has its uses, and it’s important to understand the distinctions between them.

Get Started With Your Landing Pages

Whatever your content needs, ClearVoice has you covered. With our Talent Network of 200,000+ vetted freelancers in 200+ industries, we can pair you with copywriters who will make your landing page irresistible.

With ClearVoice as your managed content solution, your content plan is customized to fill your content gaps. You’ll never pay for content you don’t want or won’t use.

So what are you waiting for? Talk to a content specialist today! (And yes, that IS a good-looking landing page!)

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The Power of Visuals: Enhancing Cybersecurity Content with Infographics https://www.clearvoice.com/resources/the-power-of-visuals-enhancing-cybersecurity-content-with-infographics/ Tue, 15 Aug 2023 18:23:32 +0000 https://www.clearvoice.com/?p=49272 When it comes to cybersecurity, complex concepts often leave both experts and laypeople confused. As a result, visual content has emerged as an effective communication tool. From breaking down intricate processes to engaging the audience’s attention, visual content is transforming the way cybersecurity is marketed, understood, and embraced. For a cybersecurity company looking to demonstrate […]

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When it comes to cybersecurity, complex concepts often leave both experts and laypeople confused. As a result, visual content has emerged as an effective communication tool. From breaking down intricate processes to engaging the audience’s attention, visual content is transforming the way cybersecurity is marketed, understood, and embraced.

For a cybersecurity company looking to demonstrate the value of its services, visual content appeals to a wider range of learners. For a cybersecurity company, helping clients understand what you do and how it works gives them confidence. On top of that, they can use your visual content to explain the value of your offering to others.

In this article, we delve into why visuals matter in cybersecurity content marketing and explore the benefits, strategies, and measurement of the impact of visual content in this critical field.

Why Visuals Matter in Cybersecurity Content Marketing

Visuals matter in cybersecurity content because they help potential customers learn complicated concepts quickly and thoroughly.

The Challenge of Communicating Complex Concepts

In the realm of cybersecurity, the challenge lies not only in thwarting digital attacks but also in effectively communicating intricate processes, threats, and solutions to a diverse audience. Technical jargon can be a barrier, deterring the average reader from engaging with essential information.

Technical Jargon and the Average Reader

Technical Jargon and the Average Reader

The technical language often used in cybersecurity can alienate non-experts, hindering their understanding of crucial security measures. Visual content can bridge this gap by simplifying complex concepts, transforming them into easily digestible information.

One way visual content makes technical concepts easier to understand is by showing how different network components connect to each other. For example, it’s easy to show a firewall in front of a network segment in an infographic. It’s far more difficult to verbally explain network segmentation and how and why you’d put a firewall between two segments. In this way, visual content streamlines the learning process.

The Shortening Attention Span in Digital Consumption

The digital age has ushered in an era of shortened attention spans. In this environment, textual information alone can struggle to captivate readers. Visual content offers a visually stimulating alternative that is more likely to capture and retain the audience’s attention.

Benefits of Infographics in Cybersecurity

Infographics make explaining complex processes easier while enhancing your target audience’s recall and engagement.

Breaking Down Complex Processes

Infographics serve as a valuable tool for dissecting complicated cybersecurity processes. These visuals can transform convoluted security protocols and threat landscapes into clear, step-by-step guides that resonate with both technical experts and novices.

For example, imagine trying to explain how you establish and secure application programming interfaces (APIs), regardless of the kinds of operations each API performs. This could be challenging using words only. But the infographic below outlines:

  • How APIs fit into the development process
  • The connections between API groups and their operations
  • The overarching role of an API security policy

API Infographic

Image source: F5.com

This kind of simple infographic can address questions that a customer needs answers to before proceeding with a purchase. For instance, the illustration makes it clear that a single API security policy covers all APIs and their operations. So the customer only needs one solution, regardless of the complexity of their ecosystem.

Enhancing Recall and Engagement

Human brains are wired to process visual information more efficiently than text. Infographics not only enhance recall but also drive engagement, as they present information in a visually appealing and organized manner.

Crafting Effective Cybersecurity Infographics

Crafting cybersecurity infographics that attract customers comes down to making them clear, simple, relevant, and accurate. As your content specialist builds your infographics, they’ll focus on leveraging color psychology and optimizing each graphic’s layout.

Key Elements of a Compelling Infographic

Clarity and Simplicity

An effective infographic prioritizes clarity and simplicity. Overloading the graphic with excessive information can lead to confusion, defeating the purpose of visual communication. Striking the right balance between content and design is crucial.

Relevance and Accuracy

The content of an infographic must be relevant, accurate, and up-to-date. It should convey the most vital cybersecurity information, omitting unnecessary details that could overwhelm the audience.

The infographic from Cybersecurity Magazine below is an excellent example of clarity, simplicity, relevance, and accuracy. Even though it uses diverse images to make it visually stimulating, you can clearly see the relevant statistics it’s highlighting.

Also, the infographic includes references for each stat, which vouches for its accuracy in the minds of the magazine’s target audience.

 Cybersecurity Magazine infographic

Image source: Cybersecurity Magazine

Tips for Designing Engaging Infographics

Using Color Psychology

Colors have a psychological impact and can influence how information is perceived. In cybersecurity infographics, using a balanced color palette can convey a sense of trust and security while maintaining visual interest.

Optimal Layouts and Data Visualization Techniques

The layout of an infographic should guide the viewer’s eye smoothly from one point to another. Incorporating data visualization techniques, such as charts, graphs, and icons, can simplify complex statistics and comparisons.

Incorporating Other Forms of Visual Content

Using infographics is only the beginning. You can also take advantage of video, animated, and interactive content.

Video Content and Animated Explainers

Video content, including animated explainers, is a dynamic way to convey cybersecurity concepts. Through a combination of visuals, narration, and motion, videos can illustrate real-world scenarios, threats, and solutions.

Interactive Visualizations and Tools

Interactive visualizations and tools empower users to explore cybersecurity topics on their own terms. These resources enable audiences to engage directly with content, deepening their understanding and encouraging active learning.

Measuring the Impact of Your Visual Content

To quantify the impact of your visual content strategy, use metrics to gauge effectiveness and then adjust your strategy based on the data you observe. Analyze metrics and gather feedback to refine your visual content strategy. By understanding what works and what doesn’t, you can tailor your future content to better meet your audience’s needs.

Shares, Likes, and Comments

Shares, Likes, and Comments

Monitoring social media engagement metrics provides insights into how well visual content resonates with your audience. Shares, likes, comments, and retweets can indicate the reach and impact of your content.

Dwell Time and Click-Through Rates

Website analytics can offer valuable data on dwell time (how long visitors spend on a page) and click-through rates. These metrics reveal the effectiveness of your visual content in holding attention and encouraging further exploration.

The Future of Visual Content in Cybersecurity Marketing

In a landscape where a single breach can have far-reaching consequences, the marriage of creativity and technology through visual content holds the key to enhancing cybersecurity awareness and preparedness.

Visual content has emerged as a vital tool in bridging the gap between complex cybersecurity concepts and their understanding by diverse audiences. From infographics and videos to interactive tools, visual content has the power to engage, educate, and inspire action.

Experimenting with different kinds of visual content and continuously gathering feedback to improve your strategy is good. To get the experience of skilled cybersecurity specialists on your side, connect with ClearVoice’s software and technical content teams today.

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Content Marketing KPIs for Your Content Strategy https://www.clearvoice.com/resources/content-marketing-kpis-content-strategy/ https://www.clearvoice.com/resources/content-marketing-kpis-content-strategy/#respond Fri, 14 Apr 2023 19:00:19 +0000 https://www.clearvoice.com/resources/content-marketing-kpis-content-strategy/ The importance of data-driven decisions has reached an all-time high. Today’s competitive landscape makes it critical to understand which metrics matter. Key performance indicators (KPIs) are the metrics that determine your content marketing success, but not all KPIs are equally important. In this article, we’ll explore the metrics that matter most for content marketing in […]

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The importance of data-driven decisions has reached an all-time high. Today’s competitive landscape makes it critical to understand which metrics matter.

Key performance indicators (KPIs) are the metrics that determine your content marketing success, but not all KPIs are equally important.

In this article, we’ll explore the metrics that matter most for content marketing in 2023. Additionally, we’ll explore the tools you need to measure them and how to define the KPIs that are important for your content strategy.

What are KPIs?

What are KPIs?

KPIs are metrics that businesses use to measure their performance and progress toward specific goals. Businesses of all sorts use KPIs to monitor their success in achieving objectives and to identify areas where they need to improve.

Content marketers can establish KPIs to measure the effectiveness of their content marketing strategy. They help track how well the content marketing efforts are contributing to the overall business goals.

For example, they can help figure out how well content is:

  • Generating leads
  • Boosting website traffic
  • Improving brand awareness
  • Converting leads to paying customers
  • Getting visitors to view, download, or share specific content

Effective use of KPIs also provides a way to measure progress and communicate success to stakeholders.

KPIs are important

What KPIs are important for content marketing?

If, like many decision-makers, you’re wondering where to get started, here are some of the key KPIs that are important for content marketing:

Revenue

Revenue as a function of content marketing is a different animal than general business income. When designing a revenue KPI, you need to establish a concrete link between your content and the revenue it helps generate.

For example, you wouldn’t want to lump revenue generated by sales staff with money you get from an e-commerce portal.

Lead generation

A common lead generation KPI would be the number of leads generated by content campaigns.

For instance, you could create a KPI that measures the leads created by a gated e-book. Then, you could compare it against that of another e-book based on a different topic or with a significantly different graphic layout.

Customers taking desired actions

A KPI measuring customer decisions typically involve measuring the degree to which they do things that don’t involve spending money.

For example, a KPI could measure how often a piece of content inspires a customer to call your sales team, send an email, or share a post on social media.

Social media indicators

Social media indicators vary depending on your goals.

For instance, if you’re using content to spread awareness about a new product, your social KPIs would be different than if you were using posts to boost engagement with your website.

However, here are some common social media indicators:

  • Mentions
  • Comments
  • Likes
  • Shares
  • Subscriptions

Website traffic

The number of people visiting your website is a critical metric in content marketing. This includes not only the total number of visitors but also the sources of the traffic (organic, social, referral, etc.).

Engagement metrics

Engagement metrics measure how users interact with your content. Metrics such as time on site, bounce rate, pages per session, and social shares can provide insights into how users are engaging with your content.

Conversion rate

The conversion rate tells you what percentage of visitors to your site do what you wanted them to do. For example, the conversion rate may tell you that 1% of visitors decided to buy your product or 2% downloaded an e-book. This metric helps to determine the effectiveness of your content in driving leads or sales.

Brand awareness

You can measure brand awareness through metrics such as social media reach, mentions, and search engine rankings. This can help track how well your content is being received and how effectively it is building brand awareness.

Cost per acquisition

This metric measures the cost of acquiring a new customer through content marketing efforts. It includes the cost of content creation, distribution, and promotion. It also helps to determine the ROI of your content marketing strategy.

Customer retention

Customer retention is a critical metric in content marketing. It helps to track how effectively your content is engaging and retaining customers. Metrics such as churn rate, customer lifetime value, and repeat purchase rate can help to track customer retention.

KPI tools

What tools do you need to measure your KPIs?

To measure KPIs, there are a variety of tools and software available. You need ones that can help you automate data collection, analysis, and reporting.

Here are some KPI tools you may find helpful:

  • Google Analytics. This is a free tool from Google that provides website traffic and engagement metrics such as bounce rate, time on site, and pages per session.
  • Social media analytics tools. These tools help track social media engagement metrics such as likes, comments, shares, and follower growth. Some popular choices include Sprout Social and Hootsuite.
  • Customer relationship management (CRM) software. CRM tools help track customer interactions and engagement metrics. For example, customer lifetime value (CLV), churn rate and repeat purchase rate. Salesforce, Hubspot, and Zoho are common CRMs.
  • A/B testing tools. These tools allow you to test different versions of your content or website to see which version performs better. Google Optimize, AB Tasty, and Freshmarketer are common choices.
  • Marketing automation software. This can automate and optimize marketing campaigns. Including email marketing, social media, and content marketing efforts. Some examples include Marketo, Eloqua, and Pardot.
  • Business intelligence tools. These tools help to consolidate data from various sources and provide insights into business performance. Examples include Tableau and Power BI.

Of course, the tools that work best for you will depend on the specific KPIs you’re measuring and the data sources you need to integrate.

Does every organization look at the same KPIs?

Every organization is unique, so they often use different KPIs. The KPIs that are important for a specific organization will depend on its goals, strategies, and operations.

For example, a SaaS company may focus on cost per acquisition as a primary KPI. This would show them how much the company spends on content to acquire a new, paying customer. For a SaaS company, this is an effective way of gauging the ROI of its content.

On the other hand, an e-commerce company may lean more toward revenue as a KPI. Focusing on how it fluctuates in relation to different content marketing campaigns. They may also choose to triangulate their results using engagement metrics. Checking to see how paying customers are engaging with specific content.

How do you define the KPIs

How do you define the KPIs that are important for your content strategy?

To define the KPIs that are important for your content strategy, you should follow these steps:

1. Define your content marketing goals

Your goals may include increasing website traffic, generating leads, improving brand awareness, or driving sales. It’s best to perform this step prior to committing to any KPI tools. In this way, you let your needs drive the decision process, as opposed to the convenience of using an existing solution.

2. Identify the metrics that align with your goals

Once you’ve defined your goals, identify the metrics that align with each one. For example, if your goal is to increase website traffic, the relevant metrics may include total website visitors, page views, and unique visitors.

3. Take your target audience into consideration

When selecting your KPIs, it’s important to consider your target audience and the metrics that are most relevant to them. For example, if your target audience is active on social media, social media engagement metrics such as likes, comments, and shares may be important KPIs.

4. Align KPIs with your budget and resources

It’s crucial to consider your budget and resources when selecting your KPIs. For example, if you have a limited budget, focusing on metrics such as time on site or bounce rate may be more relevant than metrics that require expensive advertising.

5. Monitor and adjust your KPIs over time

You should monitor KPIs regularly to track progress and identify opportunities for improvement. Based on your analysis, you may need to adjust your KPIs over time to ensure they remain relevant and aligned with your business objectives.

Get started with your KPI strategy

Getting started with a KPI strategy will allow you to measure your business’ performance and progress.

To define the KPIs that are important for your content strategy, you should define your content marketing goals. It’s also important to identify the metrics that align with your goals and consider your target audience.

Effective use of KPIs can help you focus your efforts on the most important areas of your business. They also make it easier to identify opportunities for improvement.

ClearVoice’s content marketing specialists can help with your content strategy. By mapping out the most effective KPI approach for your company. Set up a content strategy session today to see how.

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Adaptive Business Strategy: Content Marketing in Economic Downturns https://www.clearvoice.com/resources/content-marketing-in-economic-downturns/ https://www.clearvoice.com/resources/content-marketing-in-economic-downturns/#respond Fri, 19 Aug 2022 19:00:02 +0000 https://www.clearvoice.com/resources/content-marketing-in-economic-downturns/ How can you respond to a changing market with your advertising budget? Consider upping your content game with these recession-proof strategies.

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The past few years brought unprecedented market changes that businesses weren’t really prepared to handle. Even after we’ve somewhat returned to the “new normal,” shifts in supply chain distribution, technology, and how people live and work have caused some industries to win big and others to lose horribly.

So, what can you do? If you want your business not just to survive but actually thrive, you’ll need to accept that market changes are a fact of life. You can’t avoid them, but you can take action to bolster your business against those that may take a bite out of your bottom line. One plan is to produce excellent marketing content.

What is an adaptive business strategy?

What is an Adaptive Business Strategy?

An adaptive business strategy is a plan to achieve long-term, large-scale marketing goals through smaller, proactive, and less risky measures. A good adaptive business strategy is made up of tiny steps that can be easily adjusted to meet market demands or new financial challenges.

That’s why those who implement it are able to deal with market changes in a way that doesn’t derail their entire business mission or overarching goals.

How Content Marketing Supports an Adaptive Business Strategy

Digital content can play a vital role in an adaptive business strategy since it’s flexible and can be scaled up and down without significant changes to the business. It’s common for businesses with a small marketing budget and few in-house content creators to outsource through agencies or freelancers.

This allows them the talent and technical support needed to get content out quickly in the case of a large content need, but without the commitment hiring new employees would entail.

Scaling up and down is simpler when outsourcing and it can also preserve your brand reputation when you aren’t forced to lay off talent during a scaling-down response to the market.

Master an Adaptive Business Strategy in Economic Downturns with our workbook!

How to adapt to changes in the market with your content

How to Adapt to Changes in the Market with Your Content

So, you’ve found yourself in the middle of another big market upheaval. Whether it’s a market recession causing you to have to price your product higher or an industry change has made your top product or service impractical during difficult times, you do have options.

These strategies for content are useful at any point but are especially vital when trying to survive sudden and dramatic market shifts.

1. Don’t overreact.

It can be easy to fall prey to reports of a collapsing economy or a major legal decision that changes your industry for good. Until you know for sure that it will affect your business, don’t make any major changes to your content.

Yes, you can plan for the worst, but don’t change anything that you can’t change back later. Give any new market news time while you figure out what it really means for you.

2. Listen to your customers.

People are more vocal about their concerns than ever before. They share their bad flight experiences on X (Twitter) and gush over that amazing ice cream sundae on Instagram. Now is the time to double down on efforts to track mentions of your product and those in your industry.

Be aware of their new, possibly bigger pain points so that you can adjust your brand messaging to match.

3. Be ready to push new ideas.

While a market recession or other large shift isn’t the most secure time to take risks, it may be the right time to launch something new that’s tested and scheduled to launch at a later date, anyway.

Customers may not respond to the same old products and services, and market changes can cause customers to become anxious about buying anything they don’t need.

However, something truly new to the market will certainly earn buzz and could help drive enough sales to help you overcome the slow months. If nothing else, it will give your teams something new and exciting to work on during this uncertain season and may help build morale in difficult times.

4. Refresh old content

Finally, now is a really great time to take care of existing investments by giving old content some TLC. Try updating old blog posts with new details, fresh graphics, and some much-needed SEO optimization. Revamp that lead magnet ebook from three years ago with new tips to survive a recession.

Repurpose what you can, paying close attention to best practices for reworking one piece of content into several. (Pull out quotable tweets from that best-performing article or use the stats from your white paper as your next engaging infographic.) if you’ve been putting off a content refresh, this is an ideal time to get it done.

Why content should be the last thing to go during a market shift

Why Content Should Be the Last Thing to Go During a Market Shift

If you are facing hardships with your business due to factors beyond your control (like the market), it may be your first instinct to buckle down and cut costs. This makes sense, but your content marketing budget is something you’ll want to preserve for a bit longer.

Why? Content is the lifeline from your business to your customer. When bad things happen or the market changes, customers want answers, and they will search out the brands and businesses they love for information they need or solutions to help them get through.

If you stop communicating with your customers, it could leave them confused, and uncertain about what your offer is, or if you are even relevant in their lives.

By continually creating content that fits the changing environment, you tell the consumer a few things:

  • You are still there. New content, even if not as frequent or elaborate, lets them know you have a “pulse” and that you are going to stick around for a while. This helps them trust you at a time when other businesses in your industry may be shuttered.
  • You have what they need. People may not be ready to buy, but they may need information. By continuing to produce content, you are creating value in their lives. This matters later on, when the markets change again, and they find themselves with some extra cash and a need to spend it.

One other major consideration is the message. If you stop creating content, you are no longer controlling the message about your brand, your industry, and your response to market changes. Don’t make this marketing mistake during a recession. By creating content, you get to own the message and create your own story.

You aren’t being passive while those around you talk about your brand or industry. This is powerful and a big reason to keep making content that matters.

How to outsource the right way

How to Outsource the Right Way

Remember how we shared that outsourcing can be a huge benefit when scaling up and down quickly during uncertain times? It’s still a solid plan for market changes, provided you don’t take risks with unproven agencies or freelancers.

One way to ensure every penny goes to quality content is to work with agencies that have a track record of helping brands during difficult times. Look to see who was creating compelling content during the pandemic, for example, as they will be one to watch.

Final Thoughts

Businesses that reimagine their hiring philosophy and explore creating blended teams of internal resources and freelancer talent are poised to thrive regardless of market forces. Now is the ideal time to leverage an external partner to support your content marketing initiatives.

And, don’t forget to use an adaptive business approach to how you hire and whom you choose to help bring your content to life.

ClearVoice has a team of experienced SMEs and freelancers who have been through industry changes and know what will work. Schedule some time to speak with a content specialist about your content marketing goals. And easily master an adaptive business strategy with our in-depth eBook.

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Mastering Content Audits: A Comprehensive Guide https://www.clearvoice.com/resources/step-by-step-guide-to-content-audits/ https://www.clearvoice.com/resources/step-by-step-guide-to-content-audits/#respond Wed, 01 Jun 2022 19:00:07 +0000 https://www.clearvoice.com/resources/step-by-step-guide-to-content-audits/ A content audit analyzes your content efforts so you can evaluate your strategy to understand what’s working and what’s not.

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Broken links, outdated or redundant content, content not performing as expected, rebranding—these are just some of the reasons why a content audit might be in order.

But what is a content audit, exactly?

Understanding Content Audits: The Essentials

A content audit is a comprehensive review and analysis of all the content your company owns. This includes web pages, blog posts, social media posts, videos, guest posts, and gated content. The goal? To measure content performance and pinpoint what’s working and what’s not.

What is the purpose of a content audit?

Why perform a content audit?

The insights you gain from a content audit can serve several important purposes:

  • Improve search engine optimization (SEO): Identify pages with high SEO potential—pages that can perform better with updated keywords, higher-quality backlinks, or internal linking—and pages that can harm your site’s ranking so you can refresh or delete them.
  • Enhance user experience (UX): Performing a content audit can reveal how users engage with your content. This helps identify areas for improvement, such as adjusting the site’s navigation structure or combining, updating, or removing pages that don’t meet user expectations.
  • Identify gaps and opportunities: By fully understanding your existing content, you can spot missing topics and plan new content to fill these gaps.
  • Align content with business goals: An audit presents an opportunity to make sure all your content aligns with your current business objectives and messaging. This way, you can make sure your content strategy better supports your goals.
  • Optimize or repurpose content: Once you’ve identified underperforming content, you can optimize it for better engagement—weave in new keywords or include better visuals, for example. You can also repurpose high-performing content into other formats to reach a broader audience.
  • Comply with legal requirements: A content audit makes sure all published content complies with standards, particularly in heavily regulated industries, such as finance and healthcare. This minimizes the risk of penalties or legal issues down the line.
  • Organize your content repository: Over time, content libraries grow bigger and can become difficult and unwieldy to manage. A content audit helps declutter and organize your content repository, making content management easier for everyone involved.
  • Build a competitive advantage: Understanding the current state of your content provides insights into how you stack up against competitors. This can help identify areas where you can differentiate your content and gain an advantage.

How often should you perform a content audit?

Twice a year, says 33% of respondents in The State of Content Marketing: 2023 Global Report by Semrush. Twenty-four percent, meanwhile, conduct content audits annually.

Stat: 33% of respondents in The State of Content Marketing: 2023 Global Report by Semrush

The frequency of content audits will usually depend on various factors, including the size of your website, the volume of content you produce, your industry (stable industries vs. fast-changing industries), and your business objectives.

  • Annual audits: At least once a year is a good practice for most companies. This helps you evaluate yearly performance, measure the impact of your content strategy, and make adjustments for the coming year.
  • Quarterly reviews: If you’re producing high content volume or operate in fast-changing industries such as fashion, technology, or digital marketing, quarterly audits ensure you can quickly respond to emerging trends and changes in consumer behavior.
  • After major changes: Significant business or industry changes such as entering new markets, rebranding, major search engine updates, or shifts in customer preferences (e.g., growing enthusiasm for topics related to generative AI) will require a content audit. This ensures your content remains aligned with your business strategy.
  • Project-based audits: A content audit after the completion of specific content campaigns or projects can uncover insights into their effectiveness.

Outside of these formal audits, we recommend continuously monitoring content analytics to identify underperforming content that you can refresh or remove as needed.

Preparing for a Content Audit: Laying the Groundwork

Preparing for a Content Audit: Laying the Groundwork

Just like in nearly all undertakings, preparation is vital to success. Prepping for a content audit sees to it that your effort and resources yield valuable, actionable outcomes.

Defining goals and objectives

Why are you conducting an audit? Is it to improve SEO, boost conversions, increase audience engagement, enhance UX, or realign content with your business strategy? All these are important objectives, and it helps to know what you’re aiming for from the get-go.

Identifying key metrics and key performance indicators (KPIs)

For your audit to provide the insights you need to further your content objectives, you’ll need the right metrics and KPIs. The following provide a wealth of data points that you can use to maximize the potential of your content and improve your content strategy moving forward:

  • Engagement: Metrics such as page views, bounce rate, time on page, and social shares gauge how engaged your audience is with your content.
  • Performance metrics: Does your content drive business goals? Indicators to watch out for can include SEO rankings, organic traffic, and conversion rates.
  • Website health metrics: Examples are page load times, mobile responsiveness, and any crawl errors that can impact SEO.

Conducting a Content Audit: Unlocking Insights and Opportunities

Conducting a Content Audit: Unlocking Insights and Opportunities

Once done with the preparation stages, now comes the exciting albeit time-consuming part— evaluating your content.

Inventory and assessment of existing content

First up, create an inventory of all your existing content. List all items available on your website and other digital platforms, such as blog posts, web pages, videos, downloadable resources, infographics, podcasts, and webinars.

Categorize content to identify patterns, strengths, weaknesses, and opportunities for improvement. Categories can include content type, topic or subject matter, purpose or stage in the buyer’s journey, performance metrics, content ownership or department, publication date, and platform or channel.

Use spreadsheets like Excel or Google Sheets to create your list. Label your columns accordingly. Content inventory software such as Screaming Frog SEO Spider or DYNO Mapper can crawl your website for links, images, and other elements to map out your website’s structure.

Talk to a ClearVoice content strategist!

Analysis of content performance and audience engagement

Once you’ve inventoried all your assets, the next step is to use analytics tools such as Ahrefs, Semrush, and Google Analytics to track the various website metrics you’ve identified in the preparation stage.

Segment your data by demographics, device type, and traffic source. This can help you understand which segments of your audience are most engaged and which content resonates best with them. To monitor user behavior, heatmaps and session recordings can offer insights into how users interact with your content, showing what they click on, how far they scroll, and where they spend the most time.

To measure audience engagement on social media, tools like Facebook Insights, Hootsuite, and Sprout Social track the number of likes, comments, and shares across content types and topics.

Content refresh and optimization is an ongoing process that starts with identifying content gaps and opportunities

Refreshing and Optimizing Content: Strategies for Maximum Impact

Content refresh and optimization is an ongoing process that starts with identifying content gaps and opportunities—and then implementing the appropriate content enhancement strategies.

Identifying content gaps and opportunities

The data you collect from your content audit can identify questions, needs, or audience interests that your content doesn’t address. Also, take a close look at competitors’ content to spot topics they excel at and topics they’ve missed. This can reveal gaps you can fill to gain an advantage.

Additionally, keyword research can help identify new topics and search trends that are gaining traction in your industry but are not yet covered extensively on your site.

Strategies for content optimization and enhancement

Strategies for content optimization and enhancement

When you’re ready to make your content more effective and impactful, here are optimization strategies to implement:

1. Fix broken or outdated links

Check your content audit spreadsheet for broken links, outdated links, or pages that link to bad content or products you no longer sell. Fix 404 links or redirect them to the correct pages, replace bad links with better sources, and delete links for offers that are no longer available.

2. Update existing content

Put new life to stale or outdated content with current information, statistics, and relevant keywords to improve SEO rankings and user engagement. This can mean rewriting sections to improve clarity, updating images, or adding new multimedia elements like videos or infographics.

3. Improve readability and engagement

Break down large blocks of text into more digestible sections with subheadings, bullet points, and lists. Use engaging visuals and call-to-action buttons to guide users toward desired actions.

4. Enhance SEO elements

Review and optimize title tags, meta descriptions, and headers with targeted keywords. Ensure images have descriptive alt text and that URLs are concise and meaningful.

5. Increase internal linking

Link to other relevant content within your site to keep users engaged and distribute page authority across your site. This also helps improve SEO.

6. Repurpose content

Transform high-performing content into different formats. For example, turn a popular blog post into a video, infographic, podcast episode, or a series of social media posts to reach a broader audience.

7. Create or update customer profiles

By identifying your best-performing content, your content audit will provide a window into what your current customer looks like. Use these insights to refine or develop your customer profiles.

Remember to keep your content audit spreadsheet organized. Add notes in the right columns that detail what actions you’ve taken. Once updated, add direct links to the content so reviewers and other team members can access the content directly from the spreadsheet.

Also, prioritize based on impact. Which content updates will have the most significant impact on your goals? Consider factors like traffic volume, conversion potential, and the extent of needed updates.

Whether conducting scheduled content audits or monitoring content analytics on an ongoing basis, the insights you gather are essential for making informed decisions for future content development.

Leveraging Content Analytics to Inform Future Content Strategy

Whether conducting scheduled content audits or monitoring content analytics on an ongoing basis, the insights you gather are essential for making informed decisions for future content development. Here’s how to approach this process:

  • Identify what works and why: Analyze your top-performing content to understand what makes it successful. Is it the topic, format, writing style, or use of visuals? Use these insights to replicate success in future content.
  • Spot patterns in audience behavior: How do different audience segments interact with your content? Tailor your content strategy to these preferences to increase engagement and conversions.
  • Adjust based on performance: If certain pieces of content are underperforming, consider why. Is the content outdated, not user-friendly, or not optimized for the search engines? Make adjustments accordingly.
  • Test and experiment: Use A/B testing to experiment with different headlines, formats, and content types to see what generates the best results.
  • Benchmark against competitors: Use competitive analysis tools to benchmark your content performance against that of competitors. This can help identify areas for improvement and potential opportunities to outperform them in certain content niches.
  • Plan content based on insights: Use data-driven insights to build your content calendar. Prioritize topics, formats, and distribution channels that have proven successful. Incorporate seasonal and trending topics, and schedule content for the best times to publish. Test new ideas identified through your content audit to uncover untapped opportunities, such as underutilized content formats and new audience segments.

Ready for Your Next Content Audit?

The world of content is dynamic, and regular content audits enable businesses to refine their strategy based on solid data and insights. By engaging in this cycle of audit, action, and adjustment, you can achieve broader business objectives, respond to current trends and audience needs, and maintain an edge in an increasingly competitive content landscape.

Need help auditing your content? Looking for content solutions to elevate your brand? Reach out to ClearVoice today to discuss how we can assist.

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Elevate Your Content Strategy: 25 Questions to Consider (With FREE Workbook) https://www.clearvoice.com/resources/25-questions-for-content-strategy/ https://www.clearvoice.com/resources/25-questions-for-content-strategy/#respond Tue, 31 May 2022 19:00:15 +0000 https://www.clearvoice.com/resources/25-questions-for-content-strategy-free-workbook/ For a successful content writing campaign, focus on components like content writers, logistics, and processes. Build your strategy with this ultimate guide.

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If you know how to develop a content creation strategy, you realize it requires honest assessments of your current state of business and considerations of where you want to be in the future.

It’s not about the buzz du jour or fly-by-night industry tactics.

It’s about sharing your brand message with your customers, so you win today and win ongoingly. With an effective content marketing plan, you can make that happen.

Perform a Google search on “content strategy.” You’ll get millions of results offering tips, ideas, and templates to help you get started.

While some of these pages provide sound advice and guidance, remember to evaluate your organization’s unique circumstances before taking action. What are your biggest challenges with content? It is important to take the time to consider some critical questions before you even begin making a list of blog topics.

Why? 

Content created for the sake of content or to meet some self-imposed publishing schedule isn’t enough. Your content needs to serve your business by supporting your long-term goals. In return, your organization has to support content strategy with executive buy-in, budgets, and resources. And let’s not forget the customers. Your content has to meet the customer’s needs at each phase of the buyer journey.

Careful thought must go into your content creation strategy to be effective. So, start with the big picture questions first and ensure your efforts align with your brand’s goals.

To help you develop your strategy, we’ve put together a list of 25 questions to consider as you build your content plans and make your content vision come to life.

Want to skip ahead? Read our 25 Questions to Elevate Your Content Strategy video series and workbook now.

Why is creating content important?

It’s not rocket science: Content marketing brings businesses and customers closer together.

That’s how businesses can win their target audience’s trust and convert them into paying customers.

Content also serves as the primary building block of a brand’s digital marketing strategy. Businesses can reach a wider audience by promoting on digital channels like social media, emails, blogs, and syndication websites.

Developing a solid content strategy, which includes content creation, is crucial to accomplishing goals.

What’s new in content marketing?

Content marketing has come a long way from article submission sites and self-hosted blogging.

To excel in the modern marketing landscape, brands need to go well above and beyond traditional text-based content to excel in the modern marketing landscape.

Sure, high-quality articles still play a significant role in the marketing of emerging brands. But if they want to thrive, they need to update their strategy to match the technologies and preferences in content consumption.

So, what are the top content marketing trends brands need to know? 

  1. Short-form content

TikTok videos, Instagram Reels, YouTube Shorts — Millennials and Gen Zers adopted a liking for bite-sized content.

The need for instant gratification, be it for information or entertainment, is something brands can no longer ignore. And, in this age of digital immediacy, short-form content can be their most effective tool for maintaining a loud online presence. 

  1. Human and personal brand voice

More businesses use a humanized voice to be approachable, relatable, and connected with their audience. It makes long-form, technical content less intimidating and boring to read — not to mention a consistent and personal voice can make any brand more recognizable.

  1. Mobile-first content marketing

Optimizing content for mobile users should no longer be an afterthought.

With more users browsing the web on smartphones and tablets, even search engines like Google advocate for a mobile-first approach to content marketing. You should write, format, and optimize your content for mobile devices first, then desktop browsers.

Other noteworthy content marketing trends (2024)

  • Blogs, images, infographics, and videos are the top four content marketing formats
  • Podcasts continue to be relevant for content consumption on the go
  • Successful content marketers align their messaging with their audience’s values (equality, diversity, environmental awareness, etc.)

25 Content Questions When Creating Your Content Strategy

As we move further into the year, it’s time to take another look at your content marketing.

Here are 25 important questions that every brand should answer to update their content strategy:
Want to skip ahead to our workbook and video series? Here you go: 25 Questions to Elevate Your Content Strategy.

Start by defining your goals

Let’s start with big-picture questions to develop your content creation strategy. As you start to review these questions, download our companion questionnaire to capture your answers.

Your content must support the organizational goals and objectives. Otherwise, what’s the point?

Setting goals for the next 6-12 makes decision-making easier and progress consistent. Whenever choices present themselves, choose the option that contributes to these long-term goals.

After you document the answer to question #1, start developing a list of objectives and associated Key Performance Indicators (KPIs).

Be specific in defining your KPIs so you can effectively measure your progress.

Some examples of KPIs for content marketing include: 

  • Social media follower growth
  • Social media engagement (likes, shares, views, etc.)
  • Customer acquisition cost
  • Click-through rate
  • Brand market share

KPIs pertain to data tied to specific business goals. On the other hand, metrics are more basic and can tell you a lot about content performance on a page level.

Some examples of metrics for content marketing are:

  • Page scroll depth
  • Average session duration
  • Monthly traffic

You need a good mix of text, video, and images to capture your audience’s attention.

As Heidi Cohen points out, “We live in a 4+ screen world” where many people use two or more screens. Do you have content that meets your audience’s device and format preferences?

It’s a good idea to go back to your goals and brainstorm content types that will help you reach them.

Learn what competitors are doing successfully from a tactical standpoint, and emulate those efforts when it makes sense. But make your messaging and strategy uniquely yours.

Study the competition and devise ways to differentiate your brand through your content. Apart from directly observing your top competitors’ channels, use competitor research tools like: 

  • SEMrush
  • Ahrefs
  • SpyFu

Your content must be both easy to read and optimized for search engines. As more people begin to search by voice, you need to pay more attention to conversational SEO.

Most people searching by voice have local intent (“restaurants near me”). However, as reliance on technology grows, more people will search by voice.

Even global B2B companies will benefit from voice search as more people adopt a voice-first mentality.

Getting to know your target audience

Does this seem like a no-brainer? You know your target customers based on your gut or your everyday encounters with buyers, right? But that’s merely a glimpse—and it could be flawed. So start by documenting the big picture of who your ideal customers are.

Demographics include information such as age, income, education level, etc. This is crucial to determining the type of content you need, the questions it should answer, along with the language and imagery you should use.

What resonates with a millennial may not mean as much to a Gen Xer or Baby Boomer.

Marketo has a great cheat sheet to help you create your buyer personas.

Psychographics are the attitudes, aspirations, and other “psychological” information about your target audience.

These insights may be more complex to gather than demographic data, but the effort is worth it.

If your persona is typically a positive and upbeat person, fear tactics and somber writing won’t win them over.

HubSpot offers an excellent beginner’s guide on using psychographics in your marketing.

If your customers love video content and spend a lot of time on YouTube, you need to create video content.

If they devour articles on industry trade websites, you need to get a guest post on the site or curate that content on your site and social platforms.

It should be easy to identify what your market prefers in terms of content consumption through simple observation. If you want suggestions, run surveys on social media or through tools like Google Forms.

If you create content for B2B audiences, you may need to consider industry verticals. What’s true of a buyer in consumer packaged goods may not be true for a buyer in the automotive industry.

Identify unique descriptors for buyer personas in your vertical. Doing so lets you create content tailored to their needs.

Ready to get started? Access our 25 Questions to Elevate Your Content Strategy video series and workbook.

Preparing for content production

Help your team create content that is consistent with the brand values, style, and tone. Publish your brand style guide and ensure everyone understands why brand consistency is so important.

The first order of business is to decide what to include in your style guidelines. Next up, you need to plan how it’ll be distributed throughout your content team.

Generally, more people are involved in complex sales. Your salespeople need content that resonates with the different influencers and decision-makers who will ultimately make or break the deal.

Work more closely with reps to ensure they have content that enables them to move prospects smoothly through each stage sales process.

Figure out who needs to be involved in the approval process. One misstep could, at best, ruffle some feathers. At worst, it could get you fired or in compliance hot water if you’re in a regulated industry.

Personas are helpful; however, customers don’t often purchase based on what the “average customer” does.

Create content that helps prospects “hire” the right product to complete the “job to be done.”

What typically gets in the way of a job your customer needs to finish, and how can your content facilitate the decision to “hire” your brand?

Great content requires more than a couple of marketers. Even with a jack-of-all-trades who’s pretty talented in several key areas, you will need additional support for writing, design, and promotion.

Here’s where the rubber meets the road—the moment you discover how much of this you will be able to execute.

If your plan is realistic and you can forecast an ROI, you will probably have fewer obstacles getting your budget approved than someone who didn’t do their homework. If you have to ask for more money, make sure you have the data to back up your plan.

Streamlining content creation and promotion

Formats are platform-specific, like listicles, roundups, “how-to” guides (for blogs), image quotes, and videos (for social media).

Play to your strengths, but also consider your goals and your users’ preferences.

A few tools that can help you with your content efforts include editorial calendar software or templates, project management tools, analytics, mind-mapping tools, templates, tools for visual storytelling, pre-launch checklists for each content type, and so on. ClearVoice comes complete with strategy, project management, and publisher tools to help simplify the process.

Tools to consider for distribution and promotion include social media dashboards, email marketing programs, employee advocacy, social selling solutions, and influencer marketing platforms.

The best way to ensure a plan is executed correctly is to communicate the plan and hold people accountable.

Most, if not all, content calendar tools allow multiple users to collaborate on projects. Use this feature to keep everyone in your content marketing team on the same page.

Each piece of content will have a home; your website, blog, YouTube, SlideShare, etc. 

Each will also have its own distribution/promotion efforts: social sharing, paid discovery, and email marketing.

There may even be individuals outside your marketing team responsible for amplifying content, such as employee advocates, social sellers, and outside influencers.

Don’t let evergreen content go to waste.

Create a schedule for resurfacing and sharing this content type. Search Engine Watch explains why evergreen content is so important. 

You should also take the time to re-optimize and refresh your content to ensure it remains relevant and updated. For example, replace the data and statistics you referenced several years back with something more recent.

Pay close attention to the screenshots you took on apps or other online tools. Chances are, the software is already updated and now has a totally new look.

The takeaway is they allow you to reap the benefits of content marketing for several years.

Tracking content performance

Look for collaboration tools that can help your team track deadlines and the productivity of individual members. Trello, for example, provides teams with a visual, Kanban-style project manager where they can share files, track deadlines, assign tasks, and communicate via comments. 

At the same time, use platforms like Google Analytics to track the performance of published content over time.

Identify which team members and executives need access to reports, and then determine what level of data they need and how often they need it.

Take note that most platforms feature automated report generation. The sooner you answer this question, the earlier you can configure this automation.

Select metrics like bounce rate, time on page, actions after viewing a page, etc., to help you evaluate your current content’s effectiveness.

Use the content tracking tools you specified in question #23 to monitor these metrics.

If your results improve, double down on your strategy. Otherwise, revert to your original strategy or try a different approach. A/B or split testing can help speed up the trial-and-error process in determining the best content for your brand.

content strategy for today and beyond

How to develop a content strategy for today and beyond

You’ve taken the time to explore the significant issues that can make or break your content strategy, but the work doesn’t stop there.

Information without action is as useless as no information at all.

Start organizing your findings into the next steps that make sense for your organization based on your content marketing maturity level.

 

Developing a content strategy for beginners

In the early stages of your content marketing adoption, you will face several obstacles.

Your primary objective in this phase of your journey is to establish a content culture.

Use your findings to the questions above to help management and other departments understand the role content can play in improving customer service and loyalty, generating leads, increasing sales, and improving the organization’s visibility in your industry. Help others see your vision and feel like an integral part of making it happen.

Also, make participation a privilege instead of a chore, especially if you are a solo marketer in a small-to-mid-sized company.

You can’t do this alone.

You need to sell the vision.

Suggestions for this phase revolve around establishing a culture of content:

  1. Gain executive buy-in and budget.
  2. Share the vision with other departments.
  3. Sell others on being part of the process.
  4. Develop buyer personas to ensure your content resonates with your potential customers.
  5. Establish a manageable content plan (e.g., basic SEO, blogging, email, and social media).

Intermediate content creation strategy

If you have reached this phase, you likely have a blog, participation from subject matter experts, a social media presence, and reporting.

Maybe you have experimented with other content forms like videos, infographics, ebooks or white papers, and podcasts. However, things could still use a little fine-tuning. Focus on your persona-related and content audit questions above to make improvements.

If your organization is in this phase, spend time prioritizing the next steps:

  1. Refine your buyer personas for a more in-depth picture of your ideal customer.
  2. Audit your existing content and ask if it meets the ideal customer’s needs. (your new, in-depth persona)
  3. Determine if you have content topics and formats that speak to buyers at each buyer journey stage.
  4. Experiment with new content promotion and distribution methods to reach more qualified audiences. (remarketing or paid social media, for example)

Advanced content creation strategy

If your organization has reached the advanced stage, congratulations!

You’ve already done the hard work to build a culture of content and perfect your messaging and reach methods to inform, educate and engage target audiences.

Just don’t get too comfortable.

You can never stop learning and growing.

Suggestions for companies at this stage involve next-level content thinking:

  1. Study new trends in online marketing, including things like voice skills for Alexa or Google Home, virtual reality, and augmented reality. Consider the implications these new content forms will have on your SEO.
  2. Experiment with machine learning and artificial intelligence platforms that can help you personalize content for each unique visitor.
  3. Treat your content site as a media property that is as valuable as the product or service itself, and ask for the budget and resources that the effort deserves. Be ready to prove ROI when you make the ask.

Additional content strategy questions to ask

You can never know too much when it comes to something as complex and significant as content marketing. To wrap things up, here are a handful of other questions that will help you shape your content marketing strategy:

What are the 3 components of content strategy?

A successful content strategy has three core components: brand focus, user experience, and content distribution. By the time you finish answering all the questions above, you’re ready for all three. 

What are the 5 steps of developing content strategy?

Different sources will tell you a slightly different sequence of steps in developing a content strategy. However, it almost always involves five things: goal setting, audience research, content ideation/research, content creation and distribution, and performance tracking.

What are examples of content strategy?

Different content strategies can be used for the accomplishment of marketing goals. Websites may give unique names to these strategies, but most of them pertain to email drip campaigns, blogger outreach campaigns, ego-bait articles, and lead nurturing campaigns.

What is a content strategy framework?

A content strategy framework is a complete, documented, and organized plan for content marketing. It covers your target audience, content marketing goals, content creation workflows, promotion processes, and content analysis. 

Using our content creation plan template

Ready to build your very own content strategy framework? We created a content creation plan questionnaire to help you get started on creating or updating your content strategy. 

Develop a successful content marketing strategy today

Building a winning content marketing strategy takes time, even more so when it’s time to execute the strategy.

Ensuring a steady supply of content, in particular, can be overwhelming without a content team that can consistently deliver quality work on time.

With ClearVoice, you can have a team of closely vetted freelancers to develop and execute a high-performing content marketing strategy that will skyrocket your business growth. ClearVoice is a true turnkey solution that can help any brand achieve its content marketing goals.

Ready to get started? Access our 25 Questions to Elevate Your Content Strategy video series and workbook.

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Search Intent: What Is It & How You Can Use It for Your Business https://www.clearvoice.com/resources/search-intent-for-your-business/ https://www.clearvoice.com/resources/search-intent-for-your-business/#respond Tue, 24 May 2022 19:00:25 +0000 https://www.clearvoice.com/resources/search-intent-for-your-business/ The Complete Guide on Search Intent. SEO helps brands provide compelling content experiences. The 4 types of intent are informational, navigational, commercial, and transactional.

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Search intent is a crucial component of SEO that doesn’t get the attention it deserves.

Search intent pertains to the reason why a user searches the web.

By understanding search intent, marketers can create intent-based content that perfectly aligns with the audience’s short-term goals. Otherwise, there may be a mismatch between their expectations and the information provided by the content. And that’s something that happens way too often.

Here’s the bottom line: If you want your content marketing to generate results, you need to add search intent to the mix. To do that, you need to understand the four types of search intent.

Let’s begin.

4 types of keywords intentions

4 types of keywords intentions

Online searches can all be distilled into four types of intent: informational, navigational, commercial, and transactional.

Here’s a quick rundown of these types, along with a few search intent examples:

1. Informational search intent

Informational search intent is when users search the web with the sole intention of learning. They’re not thinking of buying. They’re just looking for reliable and valuable information about a specific topic.

Informational queries are often straight-up questions that can be answered without having to buy or opt-in for something. They can be broad or very specific, like:

  • Email marketing tips
  • How does email automation work?
  • What is email retargeting strategy?

This is what the search engine results page looks like with an informational query:

informational query

Image Source: Google.com

When someone uses queries with informational keywords, they’re not expecting sales pitches or product recommendations.

Sure, there’s a chance that they’ll go for a product recommendation out of impulse. But if you invest thousands of dollars in your content marketing strategy with the goal of generating sales, targeting users with informational intent isn’t ideal.

On the flip side, catering to these users is a great way to build your band’s authority and credibility. If you provide them with spot-on, informative content that meets their expectations, they might consider you as their go-to information source for that topic and may eventually buy your product later on.

Pro tip: Use the “people also ask” boxes to get more ideas for your content. This will help get you more aligned with users that are seeking information online.

2. Navigational search intent

A navigational search query is when the searchers intend to find a specific website.

Some examples of navigational searches are:

  • ClearVoice blog
  • Facebook
  • ClearVoice freelancers

Plugging navigational queries in search engines will pull up these results:

navigational queries

Image Source: Google.com

In other words, the user only utilized the search engine as a navigation tool—hence, the name. Websites rank for navigational search keywords naturally simply by keeping their domain name.

3. Commercial search intent

As users inch closer to purchase readiness, they’ll begin to include commercial keywords in their search queries.

This brings us to commercial search intent, which is present in users who show interest in products or services.

Commercial searchers are usually shopping. They are on the fence about whether they should buy something. And to help with their research, they’ll use queries like:

  • SEMrush vs Ahrefs
  • What is the best email marketing tool?
  • Canva review
  • Grammarly alternatives

Here’s what a commercial search query pulls up from search engines:

commercial search query

Image Source: Google.com

Commercial search intent is one of the search intent types that can help brands generate paying customers.

If you want to target users with commercial intent, feel free to sprinkle “buy now” buttons, CTAs, and other conversion elements where they make sense. Just don’t make it your priority.

Rather, your main goal should be to fill the remaining knowledge gaps preventing users from committing to an action.

Put yourself in their shoes and think of questions like:

  • Are there better alternatives out there?
  • Is this product really worth the money?
  • What do other customers think about this product?
  • How can I tell if it’s the right solution to my problem?

4. Transactional search intent

At the bottom of the search intent funnel lies transactional search intent.

If users are ready to go beyond reading and actually do something, they have transactional search intent.

Transactional search intent can be identified with keywords that show a strong desire to buy, like “shop,” “buy,” or “order.” It’s also found in users who have pricing-related concerns in their queries, like “discount,” “pricing,” and “coupon code.”

Here are some examples:

  • Buy travel insurance online
  • White tuxedo for sale
  • Ahrefs discount code

Transactional search intent

Image Source: Google.com

Targeting keywords with transactional search intent is an effective way to cash in on your SEO efforts.

After all, you won’t be doing SEO just to get organic traffic. You’re pulling in users who are ready to pull out their wallets and click the “buy now” button.

Whatever you do, don’t target keywords with transactional search intent without doubling down on conversion rate optimization.

It doesn’t matter if you attract boatloads of users in a buying mode. If you’re not looking at your click-through rate, page optimization, and the checkout experience, you’ll miss out on the profits to be made.

How to optimize for search intent

Knowing the different types of search intent can help you deliver engaging content experiences that will keep readers coming back for more. To get there you need to learn the steps on how to optimize content for a specific search intent.

1. Incorporate search intent in keyword research

If you use keyword research tools like SEMrush, you can pluck intent-based keywords from a long list of suggestions with ease.

The SEMrush Keyword Magic Tool comes with an “Intent” filter that sieves out keywords with the selected search intents.

Incorporate search intent in keyword research

Image Source: SEMrush.com

Select the intent you want to target and click on “Apply”. Within seconds, SEMrush will refresh the keywords list with suggestions that match the intents you specified.

To verify keyword intent, hover your mouse over the icons in the “Intent” column. A small pop-up should show to identify search intent.

identify search intent.

Image Source: SEMrush.com

If your keyword research tool doesn’t have a similar feature, you can rely on their built-in keyword filters.

All you have to do is use the “Include” filter to look for keywords that contain specific terms.

  • Informational: What, How, Why, Tips, etc.
  • Navigational: Brand or product name
  • Commercial: Review, Vs, Alternatives, Best, etc.
  • Transactional: Pricing, For Sale, Order, Buy, etc.

2. Observe the top results

After identifying target keywords that match your target search intent, it’s time to develop content ideas.

A straightforward strategy is to analyze the top 10 search engine results for your target keyword.

Observe the top results

Image Source: Google.com

Pay attention to content elements like the page title, subheaders, CTAs, and word count. In addition to helping you determine which subtopics to mention, it will also give you tangible targets for content production (what type of language or brand voice to use, how many words to write, etc.).

3. Take a look at rich snippets

Google allows certain websites to take center stage in search engine results through featured snippets. These are additional elements that can give users more context before even clicking on a site.

When properly configured, rich snippets give your content more “oomph” when appearing on search engine results.

Common examples of rich snippets are lists, star ratings, videos, and the Knowledge Graph.

Before you start writing see if any of your keyword searches yield a rich snippet and then plan to optimize for it accordingly.

4. Optimize your post from top to bottom

When creating an intent-driven post, don’t forget to add keywords to the right places. A general rule of thumb is to insert keywords at least once in the following content elements:

  • Post title tag
  • Headline
  • Subheader
  • Main content
  • CTAs

Of course, you need to maintain the user’s search intent in mind as you write each section. Avoid going off-topic and minimize fluff that can derail readers from their journey.

Get perfect intent-driven content with ClearVoice

Get perfect intent-driven content with ClearVoice

Analyzing search intent has its intricacies and it’s absolutely crucial to get it right if you want your content to produce tangible results for your business.

There is a lot that comes into creating content. It includes intensive research, optimization, making sure your intent aligns, and that your content answers the burning questions of your readers.

ClearVoice has a large network of vetted writers that help brands create high-performing content. Whether you’re looking to get better visibility, rankings, organic traffic, or even sales, we can help you.

Use the form below to learn how ClearVoice can make your content marketing initiatives a total breeze.

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